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Don’t Let Chargebacks Suck Your Time and Effort
Chargebacks are bad news. Make it sufferable with intelligent, automated workflows to dictate how you want to handle disputes in Chargebee.

Automate Chargeback Management

Reduce the overhead of manually monitoring and recording chargebacks into your system of record

Track Account Receivables accurately through real-time mapping of invoice status to that of the chargeback

Minimize future disputes by pausing or canceling subscriptions that seem risky

Deliver exceptional customer experience through timely actions on chargeback requests

Track and Record Chargebacks Effortlessly

Track and Record Chargebacks Effortlessly

Track and Record Chargebacks Effortlessly

Growth brings along with it more payment disputes and more time and effort spent in manual tracking. Reclaim your team’s time by adding chargebacks automatically into your customer record. Chargebee listens to your gateway for chargebacks and keeps your billing records up-to-date, real-time.

Create an Accurate Picture of your Account Receivables

Create an Accurate Picture of Your Account Receivables

Create an Accurate Picture of your Account Receivables

Would you issue a credit note to acknowledge a dispute or change the invoice status to unpaid while you follow up with the customer to understand what went wrong? Have your pick. Either way, your billing system will accurately reflect Account Receivables helping your finance team reconcile and close books faster.

Deliver a Superior Customer Experience

Deliver a Superior Customer Experience

Deliver a Superior Customer Experience

The last thing you want to do with a customer who raised a chargeback is to charge their card again. Chargebee lets you take timely actions to keep the customer’s faith while you figure out what led to the dispute. Set up rules to pause or cancel subscriptions immediately or at the end of the billing term while keeping the customer informed of your processes.

Minimize Gateway Related Risks

Minimize Gateway Related Risks

Minimize Gateway Related Risks

Without adequate checks and balances, chargebacks can lead to all kinds of risks, including higher processing fees, stifled cash flow, and the worst, having your account closed. Most chargebacks come from customers who have already raised a dispute before. Chargebee enables you to automatically make decisions on chargebacks, thereby allowing you to de-risk your business from future payment disputes.

Recurring Billing
Subscription Management
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