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Xero common sync errors

You may receive this error for customers. In such a case, Chargebee's customer would already be mapped to Xero's customer; however, the update from Chargebee to Xero would fail.

Resolution Steps:

  1. Check Xero's Customer Details: Verify the customer details in Xero's system and check the website field to ensure the value entered is a valid and properly formatted URL.
  1. Correct Website Field: If the website field contains an invalid URL, update it with the correct URL.

  2. Run Sync Again: After correcting the website field, reinitiate the sync.

Additional Resources: Refer to this link for more details.

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