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Product Updates

  • Release Notes

Getting Started

  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Developer Resources
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee

  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee

  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model context protocol)

Product Catalog

  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions

  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers

  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Invoices, Credit Notes and Quotes

  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes

  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities

  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Managing payments with ChargebeeJS
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration

  • Users & Roles
  • Custom Fields & Metadata
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Reports and Analytics

  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations

  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Order Management
  • Mobile Subscriptions (Legacy)
  • Other Integrations
  • Articles and FAQ

Data Privacy & Security

  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations

  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  3. Getting Started
  5. Articles and FAQ
  6. Accessing Chargebee
  1. Billing
  3. Getting Started
  5. Articles and FAQ
  6. Accessing Chargebee

I am not able to log in to Chargebee app using the Edge browser

Problem Statement

This article explains which browser versions Chargebee supports and why login can fail on older Edge or other browsers.

Solution

Chargebee requires up-to-date browsers for security and full functionality. Older versions may block login or some features. Supported desktop browser versions:

BrowserMinimum Version
Microsoft Edge80+
Internet Explorer11+
Google Chrome83+
Mozilla Firefox76+
Opera68+
Safari13+

Check your version: whatismybrowser.com.

Older Microsoft Edge and Internet Explorer do not fully support CSP (Content Security Policy) used by Chargebee, which can cause login or security issues. Update Windows to get the latest Edge, or use Chrome, Firefox, or Safari. If you use Compatibility view, watch for unsupported-browser messages and update the browser.

Related Articles

How to find updates in Chargebee?
How to contact Chargebee's support team
What is Chargebee?
What is Chargebee's pricing?
How do I cancel my Chargebee account?
Chargebee Signup, Email Verification & Account Claim Process.
How can I change my Chargebee account password?
Can we change the organization address?
Change existing domain name

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