How to solve the error "Error: Not a valid product or service name. Names must have at least one character and cannot include tabs, newlines or ':'?

Scope

"Error: Not a valid product or service name. Names must have at least one character and cannot include tabs, newlines or ':'.,

Summary

[ERROR CODE:6000, ERROR MESSAGE:A business validation error has occurred while processing your request, ERROR DETAIL: Business Validation Error: Not a valid product or service name. Names must have at least one character and cannot include tabs, newlines or ':'., MORE ERROR DETAIL:

] is the complete error message.

Solution

Please note that the items which have these errors have a colon character as part of the SKU field and it is not an accepted character while syncing the products to QBO.

You have to go to Plans/Addons -> Open the plan/addon price point -> Edit Plan/Addon price point -> Edit SKU not to have any ":" or empty spaces.

The only accepted character is the hyphen.

Once this is fixed, the items would automatically sync across.