QB error: Sync status: CREATE_FAILED, The payment chart of account for the invoice payment gateway ELAVON and currency USD was not mapped

Scope

The payment chart of account for the invoice payment gateway ELAVON and currency USD was not mapped

Summary

This error normally occurs if you have not configured your payment gateway (Elavon) as a clearing account on Quickbooks integration under Account Mapping for Payment & Refund Sync Rules.

Solution

To fix this error, please go to Apps -> Quickbooks -> Manage Mapping -> Under Elavon (USD), you need to map a chart of accounts. This will resolve the issue.

A sample screenshot: