QBO Error Code:2050

Scope

Need help resolving errors and resolving the QBO setup

Quickbooks - Error code:2050; String length specified does not match the supported length

Summary

This error pops up when the string length is either shorter or longer than supported by the specification. ERROR DETAIL: The string length specified does not match the supported length. Min:0 Max:21 supported.

Solution

• QBO has a character limit of 21 on Invoice numbers that they receive via APIs (internal process on how CB sends invoices to QBO). However, the imported invoices in Chargebee have more than 21 characters and thus these invoices are blocked for the sync.

• You will have to manually import these to QBO to solve this error.