Quickbooks Online error: Sync has failed to complete, you can try again after some time or contact Chargebee Support.

Scope

Sync failed to complete - Quickbooks Online

Sync failed due to an internal error - Quickbooks Online

Sync failed Quickbooks Online

Solution

Before each sync takes place from Chargebee to Quickbooks Online, it runs a set of pre-requisite validations. The sync stops and exits if there is any discrepancy while cross-checking the fields.

Listed below are the fields that help you troubleshoot this error:

Fields Checked	Corresponding error message	Reason
Test connection	Auth failed, as the access to your organization is no longer valid	Authentication failure
Dependent entity (References)	Dependent items for the sync are failed - "..."	It checks for Ad Hoc discounts, setup charges, roundoff, and bad-debt items present in Quickbooks Online
Multi-currency	Please enable the multicurrency feature in QuickBooks Online and add the necessary currencies to continue the sync	Multicurrency mismatch. (i.e. When the multicurrency feature is enabled in Chargebee and disabled in QuickBooks Online)
Sales tax	Please set up tax in QuickBooks Online to continue the sync.	Sales tax is enabled in Chargebee and disabled in Quickbooks Online