iDEAL via Adyen

iDEAL is a Netherlands-based payment method that allows customers to complete transactions online using their bank credentials. It is the most preferred online payment method in the Netherlands.

In this documentation, we explain how to configure iDEAL via Adyen. Chargebee allows you to configure and process iDEAL payments with Adyen seamlessly. This enhances your business opportunity in the Netherlands.

To configure iDEAL via Adyen, you must have an account with Adyen and should have configured SEPA via Adyen. This is because iDEAL via Adyen is generally used for one-time payments. In a subscription business, you charge your customers on a recurring basis. Therefore, Chargebee handles recurring scenarios by converting the iDEAL payment method to Direct Debit (SEPA) payment method, where the first payment happens via iDEAL and all future recurring payments happen via Direct Debit (SEPA).

Prerequisites

The following are the prerequisites before configuring iDEAL via Adyen in your Chargebee site:

• Configure the Adyen Payment Gateway. Learn more
• Enable iDEAL 2.0 in your Adyen account: iDEAL 2.0 is the new iDEAL version that ensures compliance with the latest iDEAL payment experience by redirecting payers to an iDEAL-hosted page for payment collection. Follow the steps below to enable the iDEAL 2.0 payment method in your Adyen sandbox account. No action is required for live sites as they will continue to function as usual.
  1. Log in to your Adyen sandbox account.
  2. Go to Settings > Payment Methods.
     
  3. If iDEAL with a specific currency (for example, EUR) is already activated, select it, click the More Actions button, and click Deactivate. Confirm in the confirmation pop-up.
     
  4. To activate the iDEAL 2.0 version, select the iDEAL payment method with currency set as ANY, click the More Actions button, and click Activate. Confirm in the confirmation pop-up.
     

Configuring iDEAL via Adyen

Follow these steps to configure iDEAL via Adyen in your Chargebee site:

1. Log in to your Chargebee site.
2. Go to Settings > Configure Chargebee > Payment Gateway > Adyen.
3. Enable Direct Debit (SEPA). Refer to this document to learn how.
4. Enable iDEAL (Recurring via SEPA Direct Debit). You have now enabled Adyen iDEAL.
   
5. You need to configure Notification URL to get the status of SEPA payments. It is mandatory to set this up in Adyen for the integration to work. Learn more about configuring Notification URL.

Handling recurring payments

Adyen iDEAL can be used to make the payment only once. Chargebee handles recurring scenarios by converting the iDEAL payment method to Direct Debit SEPA payment method. The first payment will happen via iDEAL and all future recurring payments will happen via Direct Debit SEPA. Therefore, it is important that you inform your customers.

Checkout flow

Here is the checkout flow for a customer using iDEAL:

1. During checkout, the customer selects iDEAL as the payment method.
   
2. Customer reviews the terms of agreement and clicks Next.
   
3. Customer can review the details of the order and click Pay and subscribe.
   
4. Once the payment is made, they are redirected to Chargebee's confirmation screen. A subscription is created and all future renewals will be charged using SEPA Direct Debit.