Churn Prevention Software

Detect Churn Before it Hits Your Subscription Revenue

Identify high-risk customers, create a watchlist for personalized outreach, and proactively update payment details for expiring cards

  • Deflect cancellations with customized workflows

  • Pre-empt & prevent payment failures

  • Get real-time visibility into churn metrics

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Deflect Cancellations and Prevent Payment Failures

Chargebee's holistic churn solution allows you to mitigate revenue loss from payment failures and prevent up to 40% of cancellations via automation.

Retaining customers easy
The best way to beat churn is to offer an experience a customer can't resist. Create interactive cancel pages, personalized offers, and tailored experiences for various customer groups, ensuring maximum retention. Chargebee's innovative approach to cancellation journeys empowers you to retain more customers and achieve long-term success for your business.
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Chargebee provides complete visibility into customer payments, including failed transactions, exhausted retries, and accounts at risk of churn. Keep a close eye on common payment errors that impact the customer payment experience and discover the reasons behind involuntary churn.
retention-insights
Running experiments is only half the battle. With Chargebee Retention, you can drill into the impact of your retention experiments. Understand why customers cancel and what wins customers back. Learn how your offer-cancel reason combinations are performing across categories. This is the secret sauce to constantly improving retention performance.
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Leverage Chargebee Retention as your source of truth for customer churn and retention performance. Send Slack or email alerts when customers cancel to win them back or trigger save intervention workflows or subscription updates when they accept offers. Store complete data histories in your warehouse or product analytics using Chargebee Retention's webhooks or Segment integration to pass event data in real time.
Retaining customers easy
tackle-payment-failures-proactively
retention-insights
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Recover Revenue and Manage Churn Proactively

Track, act, and prevent churn and ensure sustainable revenue growth.

Gain Actionable Retention Insights

Get real-time visibility into cancel attempts, failed transactions, payment retries, and churn risk accounts

Personalize Retention Strategies

Develop personalized initiatives to deflect cancellations, automate revenue recovery, and retain at-risk customers.

Detect and Prevent Churn

Personalize retention offers for high-risk customers, preempt payment failures and prevent involuntary churn.

Essential

USD

$250

for your first 50 sessions monthly.

Includes 50 base sessions monthly, with additional rates of USD 3.00/session (up to 150 max)

Performance

USD

$1000

for the first 500 sessions monthly.

Includes 500 base sessions monthly, with additional rates of USD 2.00/session (up to 1000 max)

Enterprise

 

Custom

Pricing maximizes ROI as you grow
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