Run the Subscription Your Device Unlocks

Bill Hardware and Subscription on One Platform

A device charge and a recurring subscription belong on one record.

A device charge and a recurring service subscription belong on the same customer record, billed accurately whenever the customer signs up. Split across two systems, they leave finance stitching the two together by hand.

Chargebee runs both on one catalog, with proration and activation timing handled automatically. Open APIs let you build your own hooks and customize checkout to match the product.

Run One Subscription Across Web and App Stores

Subscribers sign up on the web and renew in the app. The data should stay unified.

Subscribers sign up on the web, renew in a companion app, and pay through Apple, Google, or a card. Left unmanaged, that fragmentation scatters subscriber data and hides the truth about revenue.

Chargebee unifies it. Apple and Google in-app purchases become first-class records in one subscriber view, alongside web and direct subscriptions. One customer record, one billing lifecycle, one reporting layer, wherever the subscriber converted.

Turn a Device Purchase Into a Paying Subscriber

The moment a device activates is the moment the subscription starts.

Chargebee lets you start a trial when a device activates, then convert it to paid on your terms. Run hosted pricing and checkout tuned for volume, with free trials, promotional offers, and localized payment methods across markets.

Charge each customer accurately for when they sign up. Mixed monetization runs on one catalog, so recurring subscriptions and one-off charges live together. Jiobit customizes Chargebee Checkout to match its product and experiments with free trials and discounts, across credit card, prepaid card, and ACH.

Grow Revenue From the Subscription Your Device Unlocks

Once the device is in hand, expansion comes from the subscription.

Chargebee's entitlement engine separates what a subscriber pays from what they access. You gate premium insights, coaching, or features behind higher tiers, then prompt upgrades inside the companion app.

Move subscribers to annual plans, add premium tiers, and bundle add-ons, all configured by business teams without engineering. Renewal is a lever too: test price, term, and SKU by cohort.

Keep the Subscription After the Device Is Sold

The hardware sale is done. The recurring revenue is the part at risk.

A customer who owns the device can still let the subscription lapse. That is the retention challenge unique to connected hardware.

Chargebee Growth meets cancel intent with the offer most likely to keep each subscriber: a pause, a downgrade, a skip, or a targeted discount. Win-back reaches lapsed subscribers who still own the device, with an offer built for their history. Jiobit gained early-warning visibility into subscriber health on Chargebee, replacing a setup where churn happened silently with no recovery workflow.

Recover Subscription Revenue When a Payment Fails

A failed payment is revenue from a customer who still uses the product.

Chargebee retries failed transactions at the right time, routes across gateways to keep renewals flowing, and refreshes expiring cards before a charge fails. Recovery performance stays visible in real time, so involuntary churn shows up on a dashboard instead of a support queue.

Plug Into Your Device and Your Stack

Chargebee's APIs plug into your systems rather than replacing them.

Connected-hardware companies run proprietary systems: device firmware, companion apps, entitlement logic, and a storefront for the hardware. Chargebee's API-first architecture plugs into those systems with custom trial starts, usage signals, and lifecycle hooks.

Billing coordinates with your hardware fulfillment, so a device charge and its shipment stay in step. Multi-currency billing and gateway orchestration cover each market, and revenue recognition supports ASC 606 and IFRS 15 reporting.