Billing infrastructure for AI-native companies

Every pricing model.
One financial record.

Meter tokens, agent runs, credits, and outcomes in near-real time, then invoice, recognize under ASC 606, and close the books on one financial record. No manual entries, no duplicated work, and no engineering dependency every time pricing needs to change.

Gartner® Magic Quadrant™ LeaderBilling 6,500+ businesses today200K+ events/secServing AI-native companies across inference, agents & SaaS
chargebee billingLive · one record
Show me the invoice for Gorgias, seat subscription plus AI resolution overages.
C
reading the record · reading subscriptions · usage aggregation · invoice engine
Trusted by the AI-native companies billing on Chargebee
Why we rebuilt billing for AI

Billing that thinks,not just records.

We rebuilt Chargebee for businesses whose pricing evolves as fast as their product. We've built the tools your team needs: the MCP server, the agent framework, real-time metering, one-record architecture, and the billing stack underneath.

Your AI products rely on our infrastructure which reasons with billing data, and not just records it. That is what AI-native companies are discovering as they build with Chargebee, and what every team building with AI will need.

Agent-native infrastructure

Query your billing record
from any AI client.

Connect Chargebee to Claude, Cursor, ChatGPT, Gemini, Windsurf, VS Code, Zed or Codex via MCP. Your agents ask billing questions in plain language. No dashboard, no SQL, no analyst in the loop.

Data Lookup, Knowledge Base, Onboarding AgentsThree built-in agents. Query subscriptions, invoices, payments, discounts, ramps, and pricing live.
One record, queried and billedThe data your AI clients read over MCP is the same record you meter, bill, and recognize on. Query it and operate it from one source.
ClaudeCursorChatGPTCodexClaude CodeNotion AI
chargebee-mcp
// Connect Chargebee to your AI client
{
  "mcpServers": {
    "data_lookup_agent": {
      "url": "https://your-subdomain.mcp.chargebee.com/data_lookup_agent"
    }
  }
}
// OAuth runs in your browser on first connect. No keys in the file.
 "How much usage revenue is unbilled right now?"
  → $1.34M · aggregated live

 "Which accounts exhaust credits this week?"
  → Northwind AI · 88% drawn · ~6d left

 "Break down MRR by pricing model."
  → 5 models · one record · ASC 606

 "Flag agent runs that lost margin."
  → 14 runs · research-agent-v3 · −$1,840
Why teams switch

The billing crisis arrives quietly.
Then all at once.

A stack that was fine at $2M ARR becomes the reason your CFO doesn't trust the revenue numbers at $20M. Finance knows it. Engineering knows it. Nobody wants to say it out loud.

01

Engineering is maintaining billing, not shipping product

Every pricing change becomes a sprint. Every new model needs a custom script someone has to own. The team you hired to build product ends up maintaining billing plumbing instead. The backlog of revenue ideas grows, because shipping any of them means pulling an engineer off the roadmap.

After migrating to Chargebee, LegalZoom freed engineering resources that a 20-year-old homegrown billing system had tied up for years.
02

Hybrid pricing held together by duct tape

The moment pricing turns hybrid, with subscription, usage, credits, and overages on one deal, the stack starts to splinter. A metering tool here, a billing engine there, a spreadsheet to reconcile what neither one owns. Each works alone. Together they drift, and finance spends month-end proving the numbers agree.

"Stripe Billing was turning to be unsustainable for our growth… having Chargebee sit at the heart of all gateways made life easier for us." Jose Enrique, Co-founder & CTO, Slidebean
03

Finance doesn't trust the revenue data

The CFO is in the room and the system can't answer: What's our deferred revenue? Are we ASC 606 compliant? Why do our numbers differ from what's in Salesforce? Newer point tools cover fragments of this. None has 14 years of finance-grade depth across 6,500+ customers.

Drake Software cut audit cycles from weeks to days and saved $150K+ annually after automating RevRec on Chargebee.
04

The billing stack can't follow you globally

Multi-currency, multi-entity, multi-gateway requirements that emerge during geographic expansion, M&A, or enterprise customer demands, discovered at exactly the wrong moment. The newer billing tools don't operate at this layer.

Phrase runs global billing across multiple entities and currencies on Chargebee, serving 200,000+ users worldwide while its finance team stays lean at 2.0 FTE.
Meet Chargebee Billing

This is what we built.
Billing that keeps up.

When your product changes weekly, your billing can't take a quarter to catch up. We built Chargebee on four principles that keep pricing, billing, and revenue moving at your speed.

01

The principle:Predictive models and agents can only be as good as the data underneath them. That data has to be unified.

One financial record across usage and billing

Usage events, subscriptions, credits, and overages share one schema and one source of truth, queryable by any agent, not stitched from fragments.

02

The principle:If AI is going to act on revenue, it needs real permissions, scoped to the task, not handed the keys.

Agents act with real roles, not over-provisioned keys

The Chargebee MCP server gives agents scoped roles, OAuth, and permission-bounded access, limited to exactly what you provision, nothing more.

03

The principle:Pricing should move at the speed of product. If every change needs engineering, the model has already lost.

Change pricing without an engineering ticket

No-code catalog updates, usage model changes, and pricing experiments that launch in days. No sprint, no dependency on engineering.

04

The principle:Audit, IPO, and PE scrutiny arrive sooner than planned. Finance-grade rigor has to be there from day one.

Close audit-ready books from day one

ASC 606 / IFRS 15 built into the billing engine, not layered on top. 150+ reports. IPO-ready by design, not by retrofit.

What it does

Price anything. Bill everything.
Recognize automatically.

Every model below runs on the same billing record. Usage events, overages, credits, and subscriptions all flow into a single invoice and recognize under ASC 606 automatically.

Pricing models supported
Usage / meteredCredit-basedOutcome-basedPrepaid commitsPay-as-you-goSeat + overageFlat subscriptionRamp schedulesTieredBlock / packageVolumeStairstep
All models can be mixed on one quote, one invoice, one billing record.
Quotes, Ramps, & Approvals
Configure credits, platform fees, and overages in one quote. Ramp it across years, route approvals by deal size. Signed quotes become billing records automatically.
Usage & Metered Billing
Schema-less ingestion at 200K+ events/sec. Tokens, API calls, agent runs, outcomes: any unit, near-real-time.
Credit Wallets & Prepaid
Credit packs, drawdown ledgers, auto top-up, rollover, overage thresholds: the full AI credit model, out of the box.
Invoicing
Automated invoicing across every pricing model, with no manual runs, no billing errors, global tax and e-invoice compliance built in.
Revenue Recognition
ASC 606 / IFRS 15 built in. 150+ finance-grade reports. $150K+ annual cost savings documented at Drake Software.
Pricing Experiments
Test prices, renewal lifts, and cancel-flow offers against the billing record, measured in ARR and retained revenue, not clicks.
Multi-Entity & Global Scale
Multiple legal entities, 100+ currencies, 40+ gateways. M&A consolidation. Group-level reporting.
Quote Q-2041 · Northwind AICredits + platform fee + overages
Platform feeFlat, annual, billed monthly
$18,000/mo
Prepaid credits8,000,000 credits · drawn per agent run
$42,000/mo
Overage rateBeyond 8M credits · auto-rated
$0.004/credit
Year 1
$60K/mo
8M credits
Year 2
$95K/mo
14M credits
Year 3
$140K/mo
22M credits
Discount 12%Within rep limit (≤15%)
Auto-approved
3-year term · rampedMulti-year > $1M TCV
VP Sales review
Signed → billing recordQuote provisions automatically
ASC 606 at close
""Chargebee gives us the flexibility to innovate faster than legacy systems, scale sustainably, and align pricing with the real value we deliver."
Kunal Agarwal, CFO, Gorgias
How it compares

Fragmented monetization stacks
create the tangle.

Selling, pricing, billing, and reporting end up scattered across catalogs, application code, two billing engines, and a spreadsheet. The gaps between them are where revenue leaks. Toggle below to see the difference one record makes.

Selling
Pricing
Billing
Reporting
Selling
Pricing
Billing
Reporting
Migration scripts
Entitlement overrides
Slack approvals
Spreadsheet reconciliation / Rollovers in Excel
Contract context lost in handoff
Finance patching it in
Product knows usage; billing doesn't
Free users (app-only)
No single 'contract'
Multiple catalogs = multiple interpretations of the same deal
Delayed enforcement
Out of sync usage and revenue reporting
Overage discovered AFTER invoice
Undercharging / revenue leakage
Missing context
Pricing
rules
Deal terms
Allocated usage /
contracted limits
Upgrade /
downgrade timing
Pricing rules
Pricing
rules
Invoice events &
performance obligations
Usage rules & pricing logic
Selling rules
Included usage /
contracted limits
Billable usage
Consumption
data
Usage alerts
Usage APIs
×N biz.
entities

Solid lines = system logic
Dashed lines = manual logic
Sticky notes = human workarounds

Data Layer / Monetization System of RecordContracts & amendments · Entitlements & limits · Usage & balances · Overages · Invoice & revenue events
Self-serve Onboarding
CRME.g: SFDC
Quotes & Contracts
Product Catalog 1Product Catalog
Product Catalog 2
Entitlements(Application code)Entitlements
Usage Rating(Event-based)Usage / Credit Engine
Subs. & Contract Rating(Time-based billing)
Product DB
PLG Billing(Stripe)Billing
SLG Billing(ERP)
Revenue RecognitionRevRec
ERP
Three ways the category is responding to hybrid monetization:
Approach 1

A pricing tool wraps your billing

A lightweight pricing tool that sits above existing billing and pushes pricing and entitlements downstream. It is a thin layer, so your billing engine still has to catch everything it hands off.

Pricing changes, billing doesn’t know
Approach 2

A separate stack runs each pricing model

Subscriptions run in one system, usage metering and rating in another, the ‘best of breed’ pick for each problem. Now you own the seams between them, and so does Finance.

Stitched stacks = the tangle above
The one that holds
The Chargebee approach

Monetization is more than a pricing model

One system for catalog, entitlements, usage, billing, and revenue, all sharing the same financial record. Start anywhere, expand without re-platforming.

One record, end to end
What customers say

The companies that stopped treating billing as a bottleneck.

They don't have billing as a bottleneck. Not because they're smarter, but because they decided early that billing infrastructure is foundational, not optional.

Zapier customer story - Monetizing AI Without Slowing Teams Down

Monetizing AI Without Slowing Teams Down

As agentic AI reshapes how customers use Zapier, Chargebee lets us simplify pricing to subscriptions plus PAYG, run rapid experiments, and support flexible enterprise contracts without tying up engineering. That transparency and agility across finance, product, and sales is critical to our scale.

Ryan Roccon

CFO, Zapier

Read story->
Gorgias customer story - Aligning Pricing With Real Customer Value

Aligning Pricing With Real Customer Value

Chargebee gives us the flexibility to innovate faster than legacy systems, scale sustainably, and align pricing with the real value we deliver. It lets us focus on innovation while staying confident in our pricing and billing operations.

Kunal Agarwal

CFO, Gorgias

Read story->
LegalZoom customer story - Executing Complex Pricing Without Slowing Product Velocity

Executing Complex Pricing Without Slowing Product Velocity

With Chargebee, we can seamlessly launch pricing that scales to millions of users. As we build AI into our product to deliver a seamless customer experience, Chargebee’s forward-thinking platform and deep expertise have helped us execute complex pricing strategies with speed and precision.

Ana Garcia

VP of Data & Platform Engineering, LegalZoom

Read story->
The full revenue lifecycle

Billing is the record.
These modules act on it.

Every module runs on the same financial record as Billing: same catalog, same data model, no re-keying between systems. Start with Billing, add what you need, expand without re-platforming.

Chargebee is the billing record your CRM, ERP, and payment gateways connect to. Receivables, RevRec, and CPQ all run on that one record, so collections, recognition, and quoting never need a separate system or a sync.

Systems connect to itModules act on it
CRM
ERP
Payments
The Billing Record
Single source of truth Live
Plan & catalogGrowth · Annual
MRR$48,200
CatalogPricingEntitlements
One data model · no re-keying · no sync
Receivables
Collections
INV-1043 collected92%
RevRec
RecognitionRecognized over 12 months
CPQ
Quoting
Quote Q-204$58,000
Systems connect to it Modules act on it
CPQ

Selling changed.
Your CPQ didn’t.

CPQ: configure, price, approve, and bill a quote on one record.

Most CPQs sits on top of the your CRM, so billing is a downstream destination that sales data gets pushed to, reformatted for, and re-entered into. That gap is where pricing drifts and post-sale disputes start. Chargebee CPQ is built on the billing engine, so every quote pulls from the live catalog and becomes a billing record at close.

  • Pricing can’t drift. What sales quotes is exactly what finance bills. Signed quote becomes a billing record, with no re-keying of terms or ramp schedules.
  • AI-powered selling rules. Build discount guardrails in natural language. Policies enforced at the point of quoting, so only true exceptions reach Finance or Legal.
  • Every pricing model, natively. Seats + usage, ramps, prepaid credits, outcomes: every model Billing supports, CPQ can quote. ASC 606 fires automatically at close.
"It drastically cuts time to quote complex deals. We spend less time on admin and more time closing deals."
Chris McAleenan
Chris McAleenanCEO, Pipetech
"The seamless data sync between Salesforce and Chargebee ensures our data is always in parity."
Ellen Towery
Ellen ToweryVP Finance & Ops, RightNow Media
Receivables

AR tools help humans track collections.
AI Receivables does the collecting.

Receivables: remind, follow up, collect, and reconcile on one record.

Most AR software is a better spreadsheet: dashboards, reminder rules, collector queues, with the work still landing on a human. Chargebee Receivables is a ground-up rebuild. AI agents manage cases end-to-end, on the same billing record, with the full invoice and payment history already in context.

  • Invoice automations & AR essentials. Automated outreach, payment links, and actionable AR journeys, billing-native from day one.
  • Case management Inbox + Co-pilot. Collector queues and dispute threads with a co-pilot that drafts responses and surfaces next actions in context.
  • Collection Agents. Agents that manage cases end-to-end, working in suggestive mode under a collector's review, or running autonomously where you allow it.
Collector Queue Overview
Total outstanding$416,80023 invoices · 20 customers
Overdue$345,90017 invoices · 15 customers
Current due$70,9006 invoices · 5 customers
Overdue value by ageing
0–30
31–60
61–90
90+
48days
Days sales outstanding
Growth

Most tools measure clicks.
Growth measures ARR.

Growth: test, price, retain, and measure in ARR on one record.

Optimizely measures clicks. GA measures sessions. When you change a price, restructure a renewal, or intercept a cancellation, the only measurement that matters is ARR impact. Growth is the experimentation layer for monetization, with experiments measured in dollars, not clicks.

  • Play Builder, no code, no sprint. Target by plan, price, usage, or payment behavior. Pricing tests, upgrade paths, retention interventions, all launched in days.
  • Revenue-grade measurement. Variant testing with holdouts. Results in ARR, NRR, and retained revenue, not click-through. Finance gets audit-safe proof.
  • Cancel flow deflection. Intercept cancellations with tested save offers, measured in revenue retained. Pret saved 44% of cancels, ~3× industry benchmark.
AcquirePricing page variants · free-to-paid tests · entry model experiments
ExpandRenewal price lifts · usage-based upgrades · term expansion
RetainCancel deflection · churn interventions · pause vs. discount
"Chargebee lets us run rapid experiments and support flexible enterprise contracts without tying up engineering." Ryan Roccon, CFO, Zapier
Common questions

Answers, before you ask.

Can Chargebee bill usage, subscriptions, and credits on one invoice?
Yes. Meter usage, charge platform fees, draw down prepaid credits, and rate overages on a single invoice. Every model resolves to one financial record, recognized under ASC 606 at close.
Does Chargebee work for AI and API companies?
Yes. Meter tokens, agent runs, API calls, and outcomes in near-real time, then invoice and recognize revenue automatically. Chargebee bills AI-native companies across inference, agents, and SaaS today.
Is Chargebee a payment processor, CRM, or ERP?
No. Chargebee is the billing record. It connects to your CRM, ERP, and payment gateways and runs billing, recognition, and collections on one record. It does not replace those systems.
Does Chargebee handle ASC 606 and IFRS 15 revenue recognition?
Yes. Revenue recognition runs on the same record as billing, across multiple entities and currencies. Deferred balances, waterfalls, and journal entries stay audit-ready and sync to your ERP.
Can I change pricing without engineering?
Yes. Update the catalog, add a pricing model, or launch an experiment with no code and no engineering ticket. Pricing changes take effect on the billing record directly.
Does Chargebee have an MCP server?
Yes. The Chargebee MCP server lets AI clients query subscriptions, invoices, payments, discounts, ramps, and pricing live, with scoped roles and permission-bounded access. It reads the same record you bill on.
How is this different from a billing tool with AI added on?
A bolted-on AI layer reads a copy of your data. Chargebee was rebuilt so pricing, billing, metering, and recognition share one record an agent can reason over and act on directly.
Get started

The billing problem you came in with has a deeper root.

Most billing systems sit downstream of pricing decisions they didn't see being made. Chargebee unifies the commercial decision and the financial record, governed by the same system, queryable by any agent, recognized under ASC 606.