Chargebee Product Catalog

Model every pricing change on one commercial record.

Your pricing keeps changing. Tokens now, credits next. Product Catalog lets teams launch each change without rebuilding billing.

Product family selected

AI Support Suite becomes the commercial record.

Plans, addons, charges, and entitlements attach around one product family instead of spreading across disconnected price books.

Plans populate

StarterSelf-serve AI package
GrowthCredits + usage
EnterpriseCustom terms
Product Catalog principle

Pricing now changes on the product's schedule. The catalog has to absorb the next motion without turning the financial record into cleanup work.

AI pricing pressure

AI products make packaging a moving target.

New usage units, credit rules, service tiers, regional prices, and enterprise exceptions appear before the last pricing motion has settled. Product Catalog gives each change a controlled path into the revenue system.

New meter

Usage unit changes

Move from seats to agent runs, tokens, workflows, credits, or any metered unit your product team can defend.

New package

Offer shape changes

Bundle platform access, credit wallets, premium agents, onboarding, and support services without creating a parallel price book.

New market

Regional terms change

Add currencies, billing frequencies, invoice descriptions, tax profiles, and accounting codes per market.

New contract

Enterprise terms change

Carry ramps, add-ons, one-time services, and entitlement limits into the subscription and revenue schedule.

The catalog is the control layer. It decides what can be sold, how it is priced, where it appears, what the customer gets, and how finance treats it downstream.

6,500+businesses run on Chargebee globally.
30+payment gateways connect to the broader platform.
100+currencies supported across global billing motions.
Catalog model

Give every sellable object a downstream job.

Product Catalog defines each commercial object before it reaches CPQ, billing, Receivables, RevRec, tax, accounting, entitlements, and AI workflows. Plans, addons, charges, and price points carry the rules they need after the deal is sold.

Product familiesSet boundaries for suites, brands, regions, and business lines so teams do not mix unrelated packages.
PlansDefine the subscription promise: billing cycle, trial, metered setting, portal visibility, and plan identity.
AddonsAttach recurring expansion paths such as credit wallets, premium agents, support tiers, and usage overages.
ChargesRepresent one-time or event-based work such as onboarding, implementation, migration, or termination fees.
Price pointsHold the market-specific version: currency, frequency, price model, invoice name, tax, and accounting fields.
Downstream handoff

CPQ quotes approved terms. Billing creates invoice lines. Receivables follows collection state. RevRec uses service periods. AI queries the same operational record.

Product tour

Configure what customers can buy, use, and renew.

Define the fields that govern checkout, invoices, entitlement access, tax, accounting, Receivables, and revenue recognition.

Define the subscription promise.

Plans define the subscription promise: who can buy it, how long the trial runs, when billing starts, what renews, and whether usage is measured.

  • Create plans inside a product family.
  • Set trial behavior and billing cycle rules.
  • Choose whether the plan appears in checkout and self-serve portal.
Configure plans in docs →

Create plan

AI Support Suite
agent-platform-enterprise
Enabled
Hidden for enterprise
30 days
Visible to admins
Price points

Localize offers without fragmenting the catalog.

Price points carry regional and term-specific variants. Change currency, frequency, invoice language, tax treatment, and accounting fields without multiplying plan records.

  • Set customer-facing and system names for each price point.
  • Configure flat fee, per unit, tiered, volume, stairstep, or package pricing.
  • Add descriptions and invoice notes for customer-facing clarity.
Configure plan price points in docs →

Plan price points

CurrencyFrequencyModelPrice
USDMonthlyPackage$125,000
USDAnnualTiered$1,320,000
EURAnnualVolume€1,260,000
GBPQuarterlyPer unit£310,000
Pricing models

Model AI-native pricing first. Support the classics too.

Start with usage, credits, commitments, and hybrid subscriptions. Then layer in flat fee, per unit, tiered, volume, stairstep, and package pricing where they fit.

Metered usage

Bill by agent runs, API calls, tokens, workflow executions, seats consumed, or any tracked usage unit.

Credit wallets

Sell prepaid credits that customers draw down across agents, usage events, support tiers, or product modules.

Committed usage

Package usage commitments with overage rules so enterprise buyers can commit upfront and expand later.

Hybrid subscription

Combine a platform fee, included usage, metered overages, recurring addons, and one-time implementation work.

Flat fee

Charge a fixed recurring amount for a plan, platform package, or recurring addon.

Per unit

Bill by seats, agents, workspaces, environments, or any quantity that belongs on the subscription.

Tiered

Apply per-unit prices across successive quantity ranges as usage or seats increase.

Volume

Set one unit price based on the total quantity or usage range.

Stairstep

Charge a flat amount for each quantity band or usage band.

Package

Sell seats, units, or usage in blocks, packs, bundles, or committed tiers.

Addons and charges

Separate recurring value from one-time work.

AI products often combine recurring access, usage expansion, onboarding, implementation, and migration work. Addons and charges keep each motion clear on the subscription and invoice.

  • Make addons optional or mandatory for specific plans.
  • Use charges for onboarding, implementation, or event-based fees.
  • Apply service periods so RevRec sees when the work was delivered.
Configure applicable addons and charges in docs →

Addons and charges

NameObjectRenewalRevenue field
Credit WalletAddonRecurringUsage drawdown
Agent OverageAddonRecurringMetered
ImplementationChargeOne-timeService period
Data MigrationChargeEvent-basedDeferred
Finance fields

Set tax, accounting, and revenue rules at the SKU level.

When a SKU is created, attach taxability, accounting code, revenue category, invoice description, and service-period logic so downstream teams do not rebuild that context later.

  • Map SKU, accounting code, and accounting category.
  • Choose taxability and tax profiles per price point.
  • Use service periods for one-time charges and RevRec schedules.
Configure charges in docs →
1
Tax profile
EU VAT, US sales tax, GST, exempt rules
Mapped
2
Accounting code
Deferred revenue, services revenue, overage revenue
Synced
3
Service period
Start and end dates for revenue schedules
Required
4
Invoice notes
Customer-facing description and quote copy
Visible
Entitlements and usage

Control access, track consumption, and bill overages.

AI products need more than feature gates. Plans and addons should define usage limits, credit allowances, consumption rules, rollover behavior, and the overage charges that apply when customers grow past their included usage.

  • Map features, usage limits, and credit allowances to plans and addons.
  • Track consumption against included agent runs, credits, API calls, or workflow units.
  • Apply metered overages or expansion charges when usage crosses the contracted limit.
See Chargebee Entitlements →

Usage and entitlement matrix

ControlStarterGrowthEnterprise
Agent runs included10k100kCustom
Usage trackingMonthlyReal-timeReal-time
Overage ruleBlockedPer 1k runsContracted rate
Credit rolloverNo30 daysCustom
MCP accessNoReadRead and act
Quote to revenue

Move from approved offer to financial outcome.

A pricing decision is only complete when the quote, subscription, invoice, collection workflow, and revenue schedule can all read the same terms.

1

Configure and quote from approved terms.

Product, RevOps, and finance define the commercial object once. Sales quotes from approved plans, addons, charges, coupons, billing frequencies, price points, and discount rules.

Catalog to CPQPlan ID, price point, SKU, tax profile, discount guardrails
2

Convert the deal into billing instructions.

Accepted quotes become subscriptions with plan quantity, recurring addons, one-time charges, trial rules, renewal terms, ramp terms, usage rules, and entitlement access.

CPQ to BillingSubscription, invoice lines, taxes, credits, usage, service periods
3

Recognize, report, and query the same record.

Revenue recognition uses service period, accounting code, charge type, contract context, and invoice line detail. Finance, RevOps, and AI clients query the same operational record.

Billing to RevenueASC 606, IFRS 15, deferrals, schedules, MCP artifacts
AI-native catalog

Let agents inspect live commercial terms.

AI workflows become more useful when they can inspect live plans, price points, usage rules, invoice lines, collection status, and revenue treatment.

$ find plans where credits expire before renewal
$ list addons with metered usage and no tax profile
$ show price points used by enterprise AI contracts
$ summarize packaging changes for finance review

Catalog review artifact

3 geos need tax-invoice review
EU VAT included, US tax excluded, India GST included. Review invoice language before launch.
High
1 plan has RevRec-sensitive service period
Enterprise onboarding charge
High
2 addons carry metered behavior
Credit Wallet, Agent Run Overage
Medium
FAQ

Answers before configuration starts.

What does Product Catalog include?

It includes product families, plans, addons, charges, coupons, coupon sets, and price points.

Which pricing models can it support?

Metered usage, credit wallets, committed usage, hybrid subscriptions, flat fee, per unit, tiered, volume, stairstep, and package patterns.

How does Product Catalog help finance?

Catalog objects can carry tax profiles, accounting codes, invoice notes, customer-facing descriptions, and service periods.

Can we keep old customers on old pricing?

Yes. New prices can apply to new subscriptions while existing subscribers remain on the terms they bought.

How does it connect to entitlements?

Features, usage limits, credit allowances, and overage rules can be mapped to plans and addons so product access follows the commercial terms.

Where does MCP fit?

MCP lets AI clients query subscriptions, invoices, pricing, usage, and catalog context from the same system.

Chargebee Product Catalog

Change packaging without losing financial control.

Keep each pricing motion connected to the systems that quote, bill, collect, recognize, report, and answer questions about revenue.