Getting Started

Building Blocks

Custom Fields

Subscription Features




Order Management

Billing Features


Payment Methods

Direct Debit Payments

Configuring Gateways

Revenue Recovery

Hosted Pages


Reports and Analytics

Data Privacy & Security

Fraud Management


Open Source Resources

Other Features

API Integration

Third Party Integrations

Orbital (Chase Paymentech) 


Chase Paymentech is a leading credit card processor and payment gateway provider. Chargebee accepts payments via Chase Paymentech's Orbital gateway.

  • Chase Paymentech provides two host platforms, Salem and (PNS) Tampa. Chargebee supports processing only via the Salem platform.
  • Orbital payment gateway can be used only in Chargebee's LIVE site, it is not available in the sandbox site.

Choosing Orbital 

Review the following criteria before choosing Orbital as your payment solution:

  • Countries supported: Orbital is currently available only for merchants operating in Canada and the US.
  • Currencies supported: Orbital supports approximately 130+ currencies.
  • Pricing: Learn about Orbital payment gateway's current pricing information here .
  • Payment methods: Orbital supports a wide range of debit and credit cards which includes MasterCard, Visa, Discover Network and American Express. Currently, Chargebee supports payments via cards alone through Orbital. Get a detailed information on the payment methods supported by Orbital here .

Types of Accounts 

Orbital does not support a Test account.
You can accept payments via Orbital once you sign up for a merchant account.
Click here  to sign up for a merchant account.

Using Chargebee and Orbital 

Chargebee currently uses Spreedly, a third party card vault, to store the customer's card information. If you are using Orbital's services already, you will have to migrate your customer's card information to Spreedly to start using Chargebee with Orbital. Contact  for more information on the migration process.

Integration Options 

Option A Chargebee's Hosted Checkout pages + Orbital

In this method, a customer's card information is collected by Chargebee's secure hosted pages and passed on to Orbital.

Your PCI compliance requirements are greatly reduced because of Chargebee's hosted pages. As a merchant using Chargebee's hosted pages, all you have to do is submit a Self Assessment Questionnaire (SAQ-A)  to stay compliant.

PCI Compliance Requirements: Low

Option B Chargebee API + Orbital

With this option, the collection of card information is handled at your end and is passed on to Chargebee later. Once captured, Chargebee would route the card information to Orbital.

PCI Compliance Requirements: High

Configuring Orbital with Chargebee 

Step 1: Once enabled, navigate to Settings > Configure Chargebee > Payment Gateways, click Add a Gateway and choose Orbital from the list of payment gateways.

Step 2: Enter the Display Name and Merchant ID (retrieved from your Orbital account)

Step 3: Make sure to enable Card Verification and Card Storage based on your need.

Step 4: Select the card types to be displayed in the hosted checkout pages.

The gateway configuration is complete.

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