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  1. Payments
  3. Payment Gateways and Configuration
  4. Tempus
  1. Payments
  3. Payment Gateways and Configuration
  4. Tempus

Tempus

This feature is currently a Private Beta release. Contact Chargebee Support to enable Tempus for your live and test sites.

Tempus Technologies is a payment gateway that enables businesses to securely process card payments. Tempus Technologies’ solutions and industry offerings are primarily positioned for the U.S. market, with integrations across U.S.-based sectors like healthcare, insurance, retail, and education.

Supported Payment Methods

Chargebee currently supports only Card payments made via Tempus Technologies. The following are the card types supported:

  • Mastercard
  • Visa
  • Discover
  • Diners
  • Amex
  • JCB

Integration Options

You can integrate the Tempus gateway using the following:

Integration MethodDescriptionPCI Requirements

Chargebee Hosted Pages

In this method, customers' card information is collected by Chargebee's checkout and directly passed on to Tempus.

Low

Your PCI compliance requirements are greatly reduced due to usage of Chargebee's checkout.

Chargebee JS

In this method, you can use Chargebee Components and Hosted Fields to collect the customer's card details.

Low

Chargebee JS

Via Raw Card details

You will collect raw card details via your custom checkout and pass it to Chargebee.js.

High

Chargebee API

In this method, the card information is collected at your end and passed on to Chargebee later. Chargebee then routes it to Tempus Payments.

High

Configuring Tempus in your Chargebee site

Follow the steps below to configure Tempus in your Chargebee site:

  1. Log in to your Chargebee Billing site.
  2. Go to Settings > Configure Chargebee > Payment gateways.
  3. Click Add gateway and select Tempus.
    image
  4. Enter the RNID, RNCERT and click Connect. Contact Tempus support to get your RNID and RNCERT.
    image
  5. The Configure Tempus page will open as shown below.
    image

Configuring Card Settings

Cards as a payment method is enabled by default on the Configure Tempus page. Follow these steps to configure Card settings for your Tempus account in Chargebee:

  1. On the Configure Tempus page, click Manage under Cards.
    image
  2. Always retain card information in Tempus when the customer updates it: Enable this option to store updated cards in Tempus, even when smart routing switches to another gateway. This prevents customers from gradually migrating to a new gateway when they update their card details.
    image

Note

Tempus Gateway does not support 3D Secure (3DS).

Operations Supported

The following operations are supported for card payments:

  • Authorization and capture – When a merchant authorizes a transaction, Chargebee checks the customer’s card to verify that the authorized amount is available. A hold is then placed on the card for that amount for a specific period. The merchant can later capture the authorized amount to collect the funds.

  • Payment (sale in Tempus) – After a successful authorization and capture, Chargebee stores a payment method reference for the card in Tempus. This reference is used to initiate future transactions for the customer.

  • Refunds – You can issue refunds for captured payments. Tempus supports both full and partial refunds.

  • Voids – If you don’t want to capture an authorized amount, you can void the authorization.

Add-On services available with Tempus

Tempus provides the following add-on features. To enable them, contact Tempus support:

  • Duplicate enrollment prevention – Configure the Tempus gateway to prevent duplicate enrollments by applying checks that ensure valid token creation. Learn more about Duplicate Enrollment Prevention.

  • Repository error queueing – When repository validation (TAVS) is enabled, and payment data is invalid, Tempus doesn’t generate tokens. Learn more about Repository Error Queueing.

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