Sofort via Adyen

Sofort via Adyen is now deprecated. No new merchants will be onboarded. Existing users can still refer to the documentation for their current setup.

Sofort (Pay now with Klarna) is a popular online banking method in Europe. It is available in Germany, Austria, Netherlands, Switzerland, Italy, Spain, Belgium and Poland.

In this documentation, we are going to learn about configuring Adyen Sofort. Chargebee allows you to configure and process Sofort payments with Adyen seamlessly. This helps you reach over a larger audience in Europe.

To configure Adyen Sofort, you must have an account with Adyen and should have configured Adyen SEPA. This is because, Adyen Sofort is generally used for one time payments. In a subscription business, you will be charging your customers on a recurring basis. Therefore Chargebee handles recurring scenarios by converting Sofort payment method to Direct Debit SEPA payment method. The first payment will happen via Sofort and all future recurring payments will happen via Direct Debit SEPA.

Configuring Adyen Sofort

Configure Adyen Payment Gateway. If you have already configured it, open the settings page. You can do this by clicking Settings > Configure Chargebee > Payment Gateway > Adyen.
Enable Direct Debit (SEPA). Refer to this document to learn how.
Enable Sofort (Recurring Via SEPA Direct Debit). You have now enabled Adyen Sofort.
You need to configure Notification URL in order to get the status of SEPA payments. It is mandatory for you to set this up in Adyen for the integration to work. Learn more about configuring Notification URL.

Handling Recurring Payments

Adyen Sofort can be used to make the payment only once. Chargebee handles recurring scenarios by converting Sofort payment method to Direct Debit SEPA payment method. The first payment will happen via Sofort and all future recurring payments will happen via Direct Debit SEPA. Therefore, it is important that you inform this to your customers.

Work Flow

Here is the checkout flow for a customer using Sofort:

During checkout, the customer selects Sofort as the payment method.
Upon confirmation, they are redirected to the sofort.com for authentication.
Once the payment is made they are redirected to Chargebee's checkout. A subscription is created and all future renewals will be charged using SEPA Direct Debit.

Note

Chargebee allows you to send mandate creation and payment pre-notification from Chargebee. Ensure that you collect the email address of your customers' if you wish to use this feature.
Note that this feature will not work if you are using in-app browsers.