New in Chargebee: Explore Reveal and understand your payment performance end-to-end.Try Now

Docschargebeedocs

HomeBillingPaymentsRevRecGrowthReveal
Support

Product Updates

  • Release Notes

Payment Methods

  • Payment Methods Overview
  • Cards
  • Direct Debit
  • Bank Based Payments
  • Wallets
  • Vouchers
  • Articles and FAQ

Payment Gateways and Configuration

  • Payment Gateways Overview
  • Chargebee Test Gateway
  • Chargebee Pay
  • Stripe
  • Adyen
  • Braintree
  • Authorize.net
  • PayPal Payment Services
  • GoCardless
  • Razorpay
  • Checkout.com
  • Mollie
  • BlueSnap
  • CyberSource
  • Global Payments
  • QuickBooks Payments
  • Worldline Online Payments(formerly Ingenico)
  • Worldpay
  • J.P. Morgan Mobility Payment Solutions
  • Twikey
  • dLocal
  • Bank of America
  • Solidgate
  • Pay.com
  • EBANX
  • BluePay
  • Sage Pay
  • Paymill
  • Bambora (formerly Beanstream)
  • E-xact Direct Integration
  • Orbital (Chase Paymentech)
  • Pin Payments
  • Moneris
  • Elavon
  • Network Merchants Incorporated (NMI)
  • eWay Rapid
  • Ecentric
  • Windcave
  • Metrics Global
  • Nuvei
  • Paystack
  • Articles and FAQ

Level 2/3 Data Support

  • Level 2/3 Data Support

Advanced Routing

  • Advanced Routing

Dunning

  • Dunning
  • Articles and FAQ

Offline Checkout

  • Offline Checkout
  • Articles and FAQ

Transaction Sync & Invoice Mapping

  • Transaction Sync and Invoice Mapping

Fraud Management

  • Fraud Management

Error Handling

  • Errors with Root Cause and Troubleshooting

Payment Lifecycle Logs

  • Payment Intents
  • Transactions
  • Gateway Activity Logs
  • Articles and FAQ

Others

  • Reach (Merchant of Record)
  • Payment Verification
  • Bulk Deletion of Payment Methods
  • Custom Payment Methods
  • Payment Initiator Parameter
  • PSD2 and Strong Customer Authentication
  • RBI e-Mandate
  • RBI Tokenization Regulations
  • Chargeback Management
  • Transaction Descriptors
  • Payment Preferences
  • Visa Trial Rules
  • Mastercard Trial Rules
  • Co-badged Card Compliance
  • Articles and FAQ
  1. Payments
  3. Payment Gateways and Configuration
  5. Articles and FAQ
  6. Configuration
  1. Payments
  3. Payment Gateways and Configuration
  5. Articles and FAQ
  6. Configuration

How to change the payment gateway for an existing payment method?

Problem Statement

You want to know how to change the payment gateway for an existing payment method.

Solution

If a customer already has a payment method saved, and you want to change the payment gateway associated with that method, follow the steps below.

Follow these steps to update the payment gateway in your Chargebee site:

  1. Navigate to the record of the desired customer from the Customers section.
  2. Go to the Payment Method section and click on the three dots (⋮) next to the existing payment method.
  3. Select Edit from the dropdown menu.
  4. In the Edit screen, you will see a Gateway Account dropdown.
  5. Choose the desired Payment Gateway from the list.
  6. Save the changes.
image

Note

Changing the payment gateway here does not create a new payment method; it only updates the gateway used for the current one.

Related Articles

How can customers add or update their payment information in Chargebee?
How to add payment methods in a subscription?
How to let my customer update their payment method during transaction failures?
Can we have a different payment method for each subscription?
Move payment method from one customer to another
How can I mark a payment method present at the customer level as primary/backup payment method?
How to restrict 'Update payment method' button on trial emails only for some plans?

Show more

Was this article helpful?