Life and Times of a Customer Success Maverick with Typeform’s David Apple
In this Interview with Typeform’s Director of Customer Success, we uncover what goes into building a customer obsessed team.
Yesterday Was The Same: Environment’s Unchanging Impact and What Software Makers Can Learn From It
What surrounds us, affects us. What we design, they say, designs us back. Environments are the silent wardens of almost everything.
From Teaching Jiu-Jitsu to Building a Lasting B2B Brand: A Convo With Hana Abaza
The right way to think about a dramatic transition, the benefits of learning about learning, paying attention to those who’re going through the same struggle, and more.
[Podcast] From a lemonade stand to SaaS’s strongest community: A conversation with Alexander Theuma
Calendars nudge us into days. Actions nudge us into possibilities. Massive actions nudge us into our dreams. Getting started with those, is the hardest. Hear from someone who has done it.
[Podcast] Bootlegging tapes, telling stories, and the virtue of questions
What can music teach us about stories? What’s wrong with the Uberification of everything? Why not to dwell in the past? And other lessons from a prolific prospector of stories.
The underrated magic of startup pivots
Understanding what makes pivots work isn’t just for startups. Because the ideas that they are built upon, concern: making things, failing, and succeeding.
Robbing from The Past and Other Timeless Lessons from Design Heroes
A collection of lessons from famous designers, earned over decades of designing things.
The White Moon and What Products Have To Say
Most products speak a language. How often does it reflect what we care about?
Mobile-first SaaS, Slow Hunches, and The Perils of Trend-Hopping
Why mobile’s charms are still shut off from the enterprise world, and why that’s alright.
The New Launch Plan – Your First $50K is On Us. Get Set Fly!
A one of a kind plan for early stage SaaS and subscription based businesses. Begone, billing troubles. Begone!
A Professor’s Fish, The Winner Takes It All Myth, and 4 Acts of SaaS Brilliance
Is a SaaS category ever dead? Turns out that the harder we look, details and differences come to light.