Life and Times of a Customer Success Maverick with Typeform’s David Apple
In this Interview with Typeform’s Director of Customer Success, we uncover what goes into building a customer obsessed team.
In this Interview with Typeform’s Director of Customer Success, we uncover what goes into building a customer obsessed team.
What surrounds us, affects us. What we design, they say, designs us back. Environments are the silent wardens of almost everything.
The right way to think about a dramatic transition, the benefits of learning about learning, paying attention to those who’re going through the same struggle, and more.
Calendars nudge us into days. Actions nudge us into possibilities. Massive actions nudge us into our dreams. Getting started with those, is the hardest. Hear from someone who has done it.
What can music teach us about stories? What’s wrong with the Uberification of everything? Why not to dwell in the past? And other lessons from a prolific prospector of stories.
Understanding what makes pivots work isn’t just for startups. Because the ideas that they are built upon, concern: making things, failing, and succeeding.
A collection of lessons from famous designers, earned over decades of designing things.
Most products speak a language. How often does it reflect what we care about?
Why mobile’s charms are still shut off from the enterprise world, and why that’s alright.
A one of a kind plan for early stage SaaS and subscription based businesses. Begone, billing troubles. Begone!
Is a SaaS category ever dead? Turns out that the harder we look, details and differences come to light.