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Can I manually email an invoice?

Problem Statement

You want to know if you can manually email an invoice.

Solution

This article also answers

What is the send email button on the invoice?

Resend invoice

How do I resend invoices?

Solution

To send invoice emails automatically:

  • Enable invoice receipt email To do this, navigate to Settings > Configure Chargebee > Email Notifications > Enable Invoice Receipt email notification.

In case you need to manually send the invoice, you have a Send Email option from the invoice to resend the email. Navigate to Invoices & Credit Notes > Invoices > Select the invoice > click Send Email option.

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In case the user requests to forward the email to a different email address, Chargebee provides you with an option to forward it. Navigate to Logs > Email Logs > Select the email > click Forward option.

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Related Articles

How to view/ export refund reason codes.
Creating an invoice for one-time charges for customers without a subscription via admin console

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