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Product Catalog 2.0
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Getting Started
Overview
Chargebee Billing Data Centers
Object Relationship Model
Understanding Sites
Chargebee Tech Glossary
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Implementing Chargebee
Implementation Guide
Go-live Checklist
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Developer Resources Overview
Model Context Protocol (MCP) Server
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Product Catalog
Product Catalog Overview
Coupons
Articles and FAQ
Subscriptions
Working with Subscriptions
Billing
Orders
Articles and FAQ
Customers
Managing Customers
Account Hierarchy
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Configure Multiple Languages
Articles and FAQ
Entitlements
Entitlements Overview
Features Overview
Feature Management
Managing Product Entitlements
Subscription Entitlements
Articles and FAQ
Usage Based Billing
Understanding Usages
Setting up Usage Based Billing
Invoices, Credit Notes, and Quotes
Invoices
Credit Notes
Quotes
Transactions
Articles and FAQ
Taxes
Overview
Configuring Taxes
Country-specific Taxes
Articles and FAQ
Hosted Capabilities
Overview
Hosted Checkout
Hosted Self-Serve Portal
Hosted Pages Features
Additional Hosted Pages
Payment Components ✨
Pricing Table
Managing payments with ChargebeeJS
Mobile-Optimized Hosted Pages
Articles and FAQ
Site Configuration
Users & Roles
Custom Fields & Metadata
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Mandatory Fields
File Attachments & Comments
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Multicurrency Pricing
Multi-decimal Support
Configuring Reason Codes
Events and Webhooks
API Keys
Time Zone
Time Machine
Transfer Configurations
Articles and FAQ
Multi Business Entity
Multi Business Entity Overview
Customer Transfer Overview
Articles and FAQ
Mobile Subscriptions
Overview
Omnichannel Subscriptions
Mobile Subscriptions (Legacy)
Reports and Analytics
RevenueStory
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Frequently Asked Questions
FAQs for Classic Reports Sunset
Articles and FAQ
Integrations
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Two Factor Authentication
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Data Operations
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versions
Billing
Integrations
Articles and FAQ
AvaTax for Sales
Why is the HSN number not displayed in Invoices?
Unable to generate checkout URL in HubSpot Q2C
Sage Intacct
Multiple base currency support in Intacct Integration
How to change sync rules in Intacct integration?
What is Sage intacct integration?
Intacct customer ID character limit
Customer Support & Success
Can I sync addons in Chargebee to Intercom?
Intercom
Salesforce Sync Error: There's a problem with this state, even though it may appear correct
Setting up your Thank you / Conversion page - Refersion integration
Marketing
Can I reward customer referrals with this integration?
Oracle netsuite
What is Suite Tax? What are it's uses?
Why is the discount item not calculated correctly? - Netsuite
How to create a non-posting discount item? - Netsuite
Netsuite SuiteTax - The record you are attempting to load has a different type: XXXX from the type specified: noninventorysaleitem.
NetSuite request failed [Permission Violation: You need the Lists Documents and Files permission to access this page
The record you are attempting to load has a different type: XXXX from the type specified: noninventorysaleitem - Netsuite SuiteTax
What happens to an invoice in Netsuite after it gets voided in Chargebee?
Netsuite Integration: Tax Basis Incorrect, Net Amount Incorrect and Unit Price Incorrect
QuickBooks Online
Quickbooks - invoice mapping and sync
How to change the date format for Payment Gateway statements?
Steps to Reconcile Payments between Chargebee and QuickBooks
Quickbooks - Error code:6000;Business validation error
Quickbooks - Error code: 620;TxnID cannot be linked
Quickbooks - Error code:2500;Third-party request failed
Quickbooks (QBO) sync errors
QuickBooks Online sync error 6140 and 6430
Quickbooks
Unable to map the chart of account when configuring Xero/QuickBooks
Where is the Account Name field in Product Catalog 2.0
Refersion
The CB token referenced in parameter token_id is not present
Can I have “Chargebee Login” and “SSO on API” both at the same time to manage the access to the Self Serve Portal?
Why am I asked to setup an account when I am accepting an invite for my organisation?
Salesforce Sync Error due to state mism
Sync Errors: Contact:There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Mailing Country:MailingCountry --
Sales
How can I remove an app or integration?
Salesforce
How Chargebee pricing syncs to Salesforce
Why deals are being automatically closed won in Salesforce?
Salesforce - Subscription ID not being passed to the opportunity page
Salesforce Error - Chargebee site linked with the account is different from Pricebook’s Chargebee site
Connection Error for Salesforce - Invalid domain error
How to generates quotes using GetAccept?
Integrating Chargebee with Tapfiliate
"Access Denied: OP_UPSERT on chargebeeapps__CB_Subscription__c" - SalesForce error
Chargebee Salesforce Integration
How to restrict the customer from editing the email address from Portal?
Can I use checkout to update a subscription API to reactivate/ resume subscriptions?
Salesforce - Enforce on the Manage CB product the quantity value to be incremented by numbers of 100
Shipstation
What are the prerequisites and sync rules for Zoho CRM integration
Addon SKU on my Chargebee site has not been synced to Shipstation. Why?
Exploring Subscriptions from Trial into Shipstation
ShipStation sync Error - JSONObject ["orderId"] not found
Stitch
Is stitch compatible with Chargebee v1 API?
Xero
Configuration errors and their resolution for Xero
How to match invoices report to a line item report?
What is Default Sales Tax in Xero integrations?
How to check the lock date in Xero?
Authentication for this Chargebee to Xero connection has expired. Click 'reconnect' to resume data sync
Plan level tracking categories in Xero
Adding additional email addresses to the customer card in Xero
Save option greyed out while trying to change account mapping on Xero.
HubSpot
How to Run Retry or Redirect Sync in Hubspot Q2C?
Auto-populating fields in Chargebee checkout link generated via Hubspot
When and how often are products synced in new Hubspot integration?
HubSpot Deal → Chargebee Subscription - new Hubspot integration
What are the types of subscription amendments available with HubSpot Q2C integration?
I can see few Scheduled Activity customer modified events not triggered by Chargebee
Hubspot Sync failure emails
ActiveCampaign
Salesforce sync error due to Process workflow - Unable to convert lead that is in use by workflow
Salesforce Sync Error - Matched account is already linked with another customer
Anrok
Subscription backdating and Change in SF
Avalara
Data Validation Step - Intercom
Salesforce connection issue - Custom setting name too long
How to integrate Twilio with Chargebee?
Avalara Error: Current theme is not supported for Avalara integration. Please use supported themes
Error: You do not have permission to read the field discount on opportunity line item in Salesforce
Is the new Hubspot different from the existing Chargebee HubSpot integration?
BigCommerce
How does Chargebee and BigCommerce interact?
How to setup Chargebee checkout with BigCommerce store?
Finance
How to sync offline payment in Accounting integration from Chargebee?
Chargebacks in accounting integrations
What are the integrations available within my account?
How to delete records of sync errors - Accounting integrations
GetAccept
What is Pipedrive? How does it work?
MailChimp
Support Portal access and activation
Moxtra
Is it possible to edit the text 'Enter your six-digit one-time password'?
Pipedrive
Steps to integrate Pipedrive with Chargebee
Allow Chargebee to manage 'Organization' in Pipedrive
New user login for Salesforce - Chargebee integration
Slack
Slack - Chargebee integration setup.
Twilio
What is ActiveCampaign?
Wordpress
Why can't I checkout without logging in to the Wordpress site?
How to setup Wordpress plugin?
How to integrate a shortcode in a button in WordPress?
How does Chargebee Wordpress plugin work?
Wordpress - Chargebee plugin webhook errors list.
How do I lock premium content while using Chargebee's plugin for WordPress?
What is Wordpress plugin? What are the prerequisites for integration?
What are the limitations of Wordpress?
Zapier
Is there anything pre-built tech from Chargebee to facilitate another app integration (like panda docs,commision, azure market place)?
How to add price points based actions in Zapier 2.0?
Can I override tiered price points using Zapier 2.0?
Unable to update unit price item in Chargebee as an action flow in Zapier
How to add custom actions that are missing in the listed actions of Chargebee in Zapier?
Where can I find documentation about Chargebee Zapier integration?
Integrating Refersion with Chargebee
Zendesk
Sync errors in Chargebee Salesforce integration due to duplication rules
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