Events & Webhooks
- Get notified when payment method is added/updated
- Does Use UTC on data exports affect webhook payloads?
- How can I see the webhooks?
- Accepted SSL certificates
- How to create events for subscriptions?
- My test webhooks events are not getting delivered. What should I do?
- Can I filter events for a specific customer using API?
- Webhooks - SSL Communication Error
Email Notifications
- How to disable email notifications for zero-dollar value invoices?
- How do I receive a notification when a customer signs up for a trial?
API
- I want to edit and update Plans and Addons, which API key should I use?
- What are the Chargebee API limits?
API Keys
Custom Fields
- Is it possible to filter set custom fields as filters via the APIs?
- How to display custom fields to customers?
- How do I create a Custom Field in my Chargebee account?
- How to delete a Custom Field?
Custom Fields & Metadata
- How can I display the custom fields on an invoice?
- Can custom fields be displayed in the customer portal and checkout pages?
- Custom field does not display on the invoice.
- Custom fields in invoice customisation not configured
- How to create a custom field for password?
- How to pass values to custom fields using in-app scripts?
- 'Error message: "There were errors while submitting" "cannot be blank".drop-in script with custom fields'
APIs
Attachments
Metadata
- Is metadata supported for both items and item price points? How it is affected during the migration?
- What is Meta Data?
Currencies
- How can I change the base currency of my Chargebee site?
- What are Zero decimal currencies?
- How do I remove an additional currency from my Chargebee site?
- Transitioning from BGN to EUR
Multi-Decimal Pricing & Quantities
- What is multi-decimal support in Chargebee? How does it work?
- How to configure multi-decimal support in Chargebee?
Multicurrency Pricing
Multi-decimal Support
Reason Codes
- My custom reason codes are not showing up during the subscription cancellation process
- Reason Codes Error "Sorry the url or the some of the parameters are not valid"
- I want to remove some of the reason codes.
Time Machine
- Limitations of time machine
- I am not able to receive OTPs when I test the site using Time machine
- How to test Dunning using Time Machine
Transfer Configurations
- Transfer Configurations from test to live site - Language Pack
- How to transfer email configurations from Test to Live site?
- Transfer configuration between sites (test and live)
- How to copy Coupon configurations from live site to test site?
- Can I use transfer configuration to update the plan prices?
- Unable to transfer Hosted pages configuration from test to live - Message to upgrade account
- I cannot transfer configurations from the Test site to Live site
- How to Resolve Common Errors When Transferring Configurations from Test to Live Site
User Interface
Advanced Filter Options
Users & Roles
- Unable to add team member as the user already exists
- Changing Ownership of the Chargebee account if the owner is not present
- Can the Chargebee account ownership/email id attached be changed?
- Can I add additional users to my account?
- Creating custom user roles/privileges in Chargebee
- Access levels of different user roles in Chargebee
- How to find which team member performed a certain activity on Chargebee app?
- What are SaaS metrics? What advantage does the "Analyst" role provide over "Tech Support"?
Users and Roles
Time Zone
Upgrade to Leap User Interface
- What are the new UI enhancements on Leap UI?
- What is the enhancement on all Index Pages on Leap UI?
- Where is the quick action option in Leap UI?
- How to switch between interfaces in the Chargebee site?