Consolidated Invoices
- How do I consolidate the first Invoice for a customer?
- How do I enable invoice consolidation for new subscriptions?
Invoices
- What is Smart Payment Instructions in Chargebee?
- How to send Pay now link to customers?
- What happens when I change the price of a subscription after having issued an advance invoice?
- How to raise an advance invoice?
- What is an advance invoice schedule and how to create one?
- Why are my invoices not getting consolidated?
- How does parent billing work when invoices are consolidated?
- Unable to see Chargebee button(s) in salesforce UI
Invoice Operations
- Can I include an additional charge after the invoice has been generated?
- How to generate an invoice for a customer?
- What are the limitations of voiding and regenerating an invoice?
- How to void a "write off" invoice?
- Unable to delete an invoice or a credit note. Error 'This operation is not supported'
- Can I edit the date on an invoice after it's generated
- Can you update the due date on an invoice
- How to export invoices for a specific plan?
Advance Invoices
- Why the deal amount is not getting updated in the Hubspot ?
- Can I collect advance payment from customers for multiple months and do the billing monthly or quarterly?
- If an advance invoice was generated incorrectly, how do I modify it?
- How to request advance payments from customers?
- How to edit an advanced invoice schedule?
- '"Cannot Create Advance Invoices" Error for Subscriptions with Scheduled Contract End Actions.'
- 'Error: “There is no recurring item to generate advance invoice”.'
Consolidated Invoicing
- Can I add multiple subscriptions to a single invoice?
- I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening?
- Consolidated invoicing set up with Account hierarchy
- How to view the consolidated invoice for each subscription separately?
Credit Notes
- How can I add or deduct promotional credits for customers?
- Generate quote PDF & invoice PDF not working in Salesforce
- Why the Total subscription MRR of the company is not updated or incorrect in Hubspot?
- Unable to see tax exclusive price in Salesforce
- Why isn’t the promotional credits applying to my customer’s invoice?
- Prorated credits are not getting applied to imported subscriptions. What's causing this?
- How can I refund the refundable credits available for a customer?
- How to create a credit note?
Customizing Invoices
- How to add/remove signature for an invoice?
- Can we customise the fields displayed on an invoice ?
- How to hide the billing period in invoices?
- Can I change the organization address format in the Invoices?
- How are invoice/credit note numbers set in Chargebee?
- Can the shipping and billing addresses be displayed on the invoice?
- How can I handle shipping charges using Chargebee ?
- How to customize invoices in Chargebee?
Refunds
- How can I refund a paid invoice and collect the payment again using a different card?
- The customer has not received the refund when Record Refund was performed, how to retry the refund?
- How can I process bulk refunds with approval in Chargebee?
- How and where do I check the amount that was refunded?
Bulk Operations
- Delete Invoices in Chargebee Using Bulk Operations
- Operation Not Supported Error When Bulk Updating Invoices
APIs
Dunning
Invoice Notes
Quotes
- The coupon and discount information to show up at the bottom of the quote PDF
- How to create a quote for a subscription with a specific date?
- Extra charges applied while creating a quote from an existing subscription
- How to edit the start date on a quote?
- Tax component missing from quote
- Quick Charge limit of 10 while adding it to a quote?
- Would it be possible to create a quote with multiple plans at once, not only one?
- How does total payable cycle section appears in quotes?
Billing
- I am unable to enable e-invoicing feature on my Chargebee site
- How do I add e-invoice for more than one EU country?
- If I disable E-invoicing, what happens to already scheduled e-invoices?
- How do I configure e-invoicing in Chargebee?