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Billing
Reports and Analytics
Articles and FAQ
RevenueStory
What kind of reports does Chargebee offer?
Can I filter my reports? Also, how to export data and lists in CSV format?
What time zone does Chargebee follow for updating reports?
What is the Revenue Story in Chargebee?
Can the Chargebee dashboard be customized?
How does consolidated invoicing affect my new sales report?
What are the various versions of Revenuestory?
Who can access Revenuestory?
Monthly Recurring Revenue
Difference between Amount and Invoice Amount in VUD of Gross Cashflow metric
Can MRR of a past subscription update be changed?
MRR Calculation in one-time coupons
How to calculate the MRR value for the customers whose subscription change is in the Future?
How is metered billing calculated in MRR?
Why should MRR not be used for GAAP accounting?
What is MRR Retention Cohort?
How to build a custom MRR retention cohort?
Report builder
Is it possible to get Consolidated Reports in Revenuestory for multiple Chargebee sites?
I don't see a report builder option on my test site?
Scheduling Report Builder reports - Frequencies
How to create a renewal invoices report via report builder?
How to create Total Billing by Company report?
Accounting Summary
Account summary report abstract
Charts
How do I view the data in the Charts? Is it possible to download the report data?
Can custom fields from Chargebee be mapped to Revenuestory?
Classic Reports
My abandoned cart report doesn’t show any data. Why?
Custom fields in RevenueStory
Is it possible to map Chargebee custom fields into Revenuestory?
Metric Description
How can I see the retention rate of my subscriptions or the LTV of my customers?
ARPU report discrepancy
Why is the display name inconsistent in the renewal report?
How to export the subscription count report from Chargebee?
How Deferred Revenue Movement Calculation is done from the Account summary report(Month on Month)?
How is the Lifetime value metric calculated in Revenuestory?
What is Net Cash Flow / Gross Cash Flow Payments in Revenue Story?
What is Receivables/ Aging in Revenue Story?
Metrics
What are the various metrics available in Revenuestory and how do I add them to the dashboard?
Home dashboard
How to export credit notes report?
How to create a report for addons with start & end dates?
How to restrict Chargeback automation failure alerts to specific users?
Can I change the currency of the Daily Reports sent via email?
How to extract/download reports for only one specific day?
Can I have separate dashboards for each of my products in Revenuestory?
My Dashboard values are not getting updated in Chargebee
Can I consolidate sites across different data centers?
Reports Explorer
Calculation logic for expected revenue figure on the dashboard
How to fetch account summary report?
Vanity Metrics Bar
What is Expansion and Contraction in Revenuestory?
How to obtain the sales reversal report?
How to find what is the expected revenue for the current month/daily?
How can I make customization to my reporting?
What is the difference between CMRR and Expected Revenue?
Is Chargebee's revenue recognition tool ASC 606 compliant?
How does RevenueStory calculate my exchange rates?
How are the metrics calculated from historical data? - RS
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