Addons
- What are non-recurring add-ons?
- Why does Chargebee say a non-recurring add-on cannot be added during trial?
- How to restrict certain addons for specific plans?
- Why can’t my customers add add-ons to an existing subscription?
- The addon trial details are not reflecting when I cancelled and reactivated the subscription
- Can I set a trial period for add-ons?
- Where can I export non-recurring addons or charges in Chargebee?
- Limitations of addon trial
Charges
- Can I edit the quantity of add-ons on the Add One-Time Charges and Add-ons page?
- How do I add one-time or quick charges to a customer or subscription?
- How do I add a billing or shipping address for one-time charges using the API?
- How to create a Charge/non-recurring addon in Latest Product Catalog?
- How do I add one-time charges and add-ons in Product Catalog 2.0?
- How do I backdate charges and quick charges?
- How to set differential pricing for charges in latest Product Catalog?
Migration
- When we migrate the existing site to PC 2.0, does it migrate the already existing plans to the newer version?
- What is the process for upgrading to Product Catalog 2.0, and how long does migration take?
- What impact will the Latest Product Catalog upgrade have on Xero / Quickbooks integration?
- Latest Product Catalog - FAQs
- PC 2.0 migration - Your mapping spreadsheet does not make provision for tiered plans. How to record it?
- Is there a downtime during PC 1.0 to PC 2.0 migration or vice versa?
- Is it not possible to go back to Legacy Product Catalog post migration? Can new 2.0 subscriptions can co-exist with old 1.0 ones?
- I have created plan/addon in the PC 1.0 live site after submitting the input template for PC 2.0 test site. What will happen now?
Coupons
- What are coupon codes or coupon sets in Product Catalog 2.0?
- How will the coupon code behave?
- How my customer used the one-time coupon twice on the same subscription. How to prevent this from happening?
- How is coupon validity different from coupon duration?
- Does Chargebee support a Valid From date to start a coupon discount?
- How do I create a coupon in Product Catalog 2.0?
- How do I generate bulk coupon codes?
- Is it possible to limit the coupons only to certain plans via the UI?
Plans
- Can I edit a plan's pricing or billing frequency after it has subscriptions?
- Will a new plan price affect the existing subscriptions?
- How do I add a trial period to a subscription or plan?
- How do I collect the setup fee upfront for a trial subscription?
- How do I setup paid trial for my plans, in Chargebee?
- What is the maximum duration of a trial period that I can offer using Chargebee?
- How do I create a zero-dollar or zero cost plan in Chargebee?
- What happens when I delete a plan in Chargebee?
Plans Subscriptions
Product Catalog Overview
- What are the sidebar improvements or action panel in Product Catalog 2.0?
- Can I edit the units or quantity labels in Chargebee?
- What are the best practices for naming subscription products and tiers?
Product Bundling
Product Family
- How do I list the items that belong to the same product family?
- How to group my plans and addons into product families?
- How do I create and edit a product family?
- How to delete a product family?