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Error - Sorry, the operation has been cancelled as it took more than expected time to complete. Please try again after some time.

Problem Statement

I see the error "Sorry, the operation has been cancelled as it took more than expected time to complete. Please try again after some time" when applying a filter or searching for customers, subscriptions, or invoices.

Solution

This error usually occurs when a search or filter query is slow or times out due to a large number of records. Sorting and indexing across many records can cause the query to exceed the timeout limit.

Steps to Set It Up

Workaround: Narrow the result set by applying additional filters, such as:

  • Date range – reduces the number of records
  • Any other filters that match your use case

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