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Error - Uploaded image is scrambled

Problem Statement

How do I fix the error "Uploaded image is scrambled" when uploading branding images?

Solution

This error usually occurs when the image size does not match the recommended pixel dimensions. Ensure your images are within the recommended sizes before uploading.

Steps to Set It Up

Use these recommended pixel sizes:

| Image type | Recommended size | |------------|------------------| | Logo | 400 x 300 px or 300 x 400 px | | Icon | 300 x 300 px | | Favicon | 256 x 256 px (minimum: 16 x 16 px) |

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