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How to delete an email notification?

Problem Statement

This article explains how to delete or disable email notifications in Chargebee, including welcome emails sent on signup.

Solution

Delete a notification

  1. Go to Settings > Configure Chargebee > Email Notifications.
  2. Select the notification you want to remove.
  3. Click the ellipsis (...).
  4. Click Delete.

Important Notes

  • Default notifications cannot be deleted; they are part of the workflow. You can disable them if you do not want to use them.
  • To disable a notification, use the toggle in the Email Notifications section.