Manual Orders Deprecation 

As a user of the legacy Chargebee order, you were required to manually create orders based on an invoice associated with an order. Read more about this here .

However, as part of our efforts to improve and streamline our efforts associated with the automation of orders, the following improvements will take effect starting October 1, 2021:

  • Automatic generation of orders upon invoicing any plans or add-ons which have shippable fields. These automatic orders are generated based on the configuration that is set up for Orders on your Chargebee site. Read more here.

  • You can continue managing your existing orders from the Orders menu. However, the restrictions from making changes or edits will apply.

  • This can be tested in your sandbox site and you can also enable this for your live site without any effect on your site-level settings.
  • Contact support  if you require additional assistance or have concerns with this update.

If you wish to opt-out of this upgrade, you must disable the Orders functionality on your Chargebee site. Follow the steps below to complete this process.

  1. Log in to your Chargebee site .
  2. Navigate to Settings > Configure Chargebee.
  3. Click Orders.
  4. Click Disable and Confirm to disable the orders functionality from your Chargebee site.
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