An error occurred while redirecting to PayPal

Problem Statement

You see "An error occurred while redirecting to PayPal" during checkout.

Solution

The error "An error occurred while redirecting to PayPal" occurs because of the error "Copy billing address option is not enabled for your PayPal account."

Activate PayPal Billing Address Request on your PayPal account. Ask PayPal Merchant Technical Support to enable it. See PayPal Express Checkout. After PayPal enables it, the redirect error no longer occurs.