I cancelled my Chargebee account and I still receive notification messages from PayPal. What do I do?

Problem Statement

This article explains why you may still receive PayPal notification messages after you canceled your Chargebee account and how to stop them.

Solution

PayPal sends IPN (Instant Payment Notification) messages even after you have canceled your Chargebee account. To stop receiving IPNs, manually turn off IPN under My Account >> Profile >> My Selling Tools >> click Update next to Instant Payment Notifications, then Turn Off IPN. The image below is for your reference.

Even after you've turned off IPN, there are chances that you receive IPN emails. These are likely subsequent attempts of IPNs that were triggered before you've changed the setting since the IPNs that failed are resent for 4 days.