New in Chargebee: Explore Reveal and understand your payment performance end-to-end.Try Now

Docschargebeedocs

HomeBillingPaymentsRevRecGrowthReveal
Support

Product Updates

  • Release Notes

Payment Methods

  • Payment Methods Overview
  • Cards
  • Direct Debit
  • Bank Based Payments
  • Wallets
  • Vouchers
  • Articles and FAQ

Payment Gateways and Configuration

  • Payment Gateways Overview
  • Chargebee Test Gateway
  • Chargebee Pay
  • Stripe
  • Adyen
  • Braintree
  • Authorize.net
  • PayPal Payment Services
  • GoCardless
  • Razorpay
  • Checkout.com
    • SEPA payments via Checkout.com
    • ACH payments via Checkout.com
    • Apple Pay via Checkout.com
    • Bancontact via Checkout.com
    • iDEAL via Checkout.com
    • dLocal support for Latin America (LATAM) cards
  • Mollie
  • BlueSnap
  • CyberSource
  • Global Payments
  • QuickBooks Payments
  • Worldline Online Payments(formerly Ingenico)
  • Worldpay
  • J.P. Morgan Mobility Payment Solutions
  • Twikey
  • dLocal
  • Bank of America
  • Solidgate
  • Pay.com
  • EBANX
  • BluePay
  • Sage Pay
  • Paymill
  • Bambora (formerly Beanstream)
  • E-xact Direct Integration
  • Orbital (Chase Paymentech)
  • Pin Payments
  • Moneris
  • Elavon
  • Network Merchants Incorporated (NMI)
  • eWay Rapid
  • Ecentric
  • Windcave
  • Metrics Global
  • Nuvei
  • Paystack
  • Articles and FAQ

Level 2/3 Data Support

  • Level 2/3 Data Support

Advanced Routing

  • Advanced Routing

Dunning

  • Dunning
  • Articles and FAQ

Offline Checkout

  • Offline Checkout
  • Articles and FAQ

Transaction Sync & Invoice Mapping

  • Transaction Sync and Invoice Mapping

Fraud Management

  • Fraud Management

Error Handling

  • Errors with Root Cause and Troubleshooting

Payment Lifecycle Logs

  • Payment Intents
  • Transactions
  • Gateway Activity Logs
  • Articles and FAQ

Others

  • Reach (Merchant of Record)
  • Payment Verification
  • Bulk Deletion of Payment Methods
  • Custom Payment Methods
  • Payment Initiator Parameter
  • PSD2 and Strong Customer Authentication
  • RBI e-Mandate
  • RBI Tokenization Regulations
  • Chargeback Management
  • Transaction Descriptors
  • Payment Preferences
  • Visa Trial Rules
  • Mastercard Trial Rules
  • Co-badged Card Compliance
  • Articles and FAQ
  1. Payments
  3. Payment Gateways and Configuration
  5. Checkout.com
  6. Bancontact via Checkout.com
  1. Payments
  3. Payment Gateways and Configuration
  5. Checkout.com
  6. Bancontact via Checkout.com

Bancontact via Checkout.com

Bancontact is a popular card-based payment method in Belgium and the market leader for both online and in-store transactions.

This documentation explains how to configure Bancontact using Checkout.com. Chargebee allows you to configure and process Bancontact payments with Checkout.com seamlessly.

To configure Bancontact via Checkout.com, you must have an account with Checkout.com and have configured SEPA via Checkout.com. Bancontact is generally used for one-time payments. In a subscription business, you charge your customers repeatedly. Therefore, Chargebee handles recurring scenarios by converting the Bancontact payment method to the Direct Debit (SEPA) payment method, where the first payment happens via Bancontact and all future recurring payments happen via Direct Debit (SEPA).

Prerequisites

Before configuring Bancontact via Checkout.com in your Chargebee site:

  • Configure the Checkout.com Payment Gateway. Learn more
  • Enable Bancontact in your Checkout.com account. Learn more

Configuring Bancontact via Checkout.com

Follow these steps to configure Bancontact via Checkout.com in your Chargebee site:

  1. Log in to your Chargebee site.
  2. Go to Settings > Configure Chargebee > Payment Gateway > Checkout.com.
  3. Enable Direct Debit (SEPA). Refer to this document to learn how.
  4. Enable Bancontact (Recurring Via SEPA Direct Debit). You have now enabled Checkout.com Bancontact.
image
  1. Configure webhooks using the Notification URL to get the status of SEPA payments. It is mandatory to set this up in Checkout.com for the integration to work.
    Learn more about configuring the Notification URL

Handling Recurring Payments

Information

Checkout.com Bancontact can be used to make the payment only once. Chargebee converts the payment method to Direct Debit (SEPA) for recurring billing.

The first payment will happen via Bancontact, and all future recurring payments will happen via Direct Debit SEPA. Therefore, it is important to inform your customers about this process.

Checkout Flow

Here is the checkout flow for your customer using Bancontact:

  1. The customer initiates checkout.
  2. During checkout, the customer selects Bancontact as the payment method.
    image
  3. Upon confirmation, they are redirected to the bank's page for authentication.
  4. Once authentication is complete, they are redirected back to Chargebee's checkout. The first payment is processed via Bancontact, and the subscription is created. The payment method is then converted to SEPA for all future renewals.

Limitations

  • Bancontact via Checkout.com can be used only for the first payment. Recurring payments are processed via SEPA Direct Debit.
  • The Notification URL configuration in Checkout.com is mandatory for SEPA status updates.
  • Bancontact via Checkout.com will not work with in-app browsers.

Important Notes

Chargebee allows you to send mandate creation notifications and payment pre-notifications directly from Chargebee.

To use this feature, ensure that you collect your customers' email addresses during checkout.

Was this article helpful?