How Chargebee Works
A day in the life of a subscription billing platform.
Two fellow earthlings indulge in an act of commerce.
Promise, hope, and trust are found in the air.
The price seems perfect. The customer summons a credit card and duly fills the signup form. And we take it from there.
The information gets transported to a special vault - a place known for its peace and quiet - and is stored there for future billing.
For processing a payment, the credit card information is sent to a payment gateway, which, in turn, sends out a response.
The response is decoded and translated into human-speak, as we let the customer know about it. The business owner gets a nod too, along with the details of the subscription.
The customer continues to enjoy the subscription service while Chargebee manages the recurring billing loop.
Recurring billing loop
1
The sun sank, a decided number of times. And the next billing cycle, arrives on time. An honest, clear, and beautiful invoice is created with care.
3
By the means of an email, the news is shared with the customer. And the business owner gets an update in the invoice logs.
2
The vault’s door is knocked, and the customer’s credit card information is sent to the payment gateway, once again. The payment is pronounced as approved.
Recurring billing loop
Discounts and coupons are vehicles of happiness. And they’re managed within one dashboard.
When the customer seeks more time with the app, the business owner can extend the trial, with some generosity and a click.
Lifecycle events. Some recur. Some don't.
Both need attention and care.
When the customer seeks more value, an upgrade is available in the blink of an eye.
When a customer moves to a new place, a change of address is all but a few seconds away.
Lost revenue. Lost relationships. Cards without funds are cold blooded culprits. Automated retries save the day.
If a business’s value metric works best when based on usage, simple metered billing is the answer.
A refund request? We communicate with Mr. Banker, and settle things with ease.
