• Product
    Subscription Management
    Overview
    Create & Manage Plans
    Entitlements
    Pricing Management
    Handle Trial Subscriptions
    Customer Self-service Portal
    Mobile Solutions
    Billing Automation
    Overview
    Usage Based Billing
    Invoicing Automation
    Quotes
    Proration
    Recurring Payments
    Overview
    Multiple Payment Methods
    Multiple Payment Gateways
    Smart Dunning
    Chargeback Management
    Checkout Experience
    Receivables
    Accounting & Taxes
    Overview
    Revenue Recognition
    Manage Sales Tax
    One-Click Reconciliation
    Reporting & Analytics
    Overview
    Deferred Revenue Reporting
    Customer Retention
    Tackle churn
    Retention Toolbox
    Billing + Retention
    Supports:
    Preferred Partners
    Stripe, Paypal, Braintree, Checkout.com, GoCardless, and 27 other payment gateways.
    Seamless integration with Xero, QuickBooks, Zendesk, Salesforce + 18 more.
    Explore all features
  • Pricing
  • Solutions
    By Role
    Finance
    Sales
    RevOps
    By Industry
    B2B SaaS
    eCommerce
    E-learning
    Publishing
    Video & OTT
    By Strategy
    Roll Out New Pricing
    Expand Globally
    Move Upmarket
    Shift to Subscriptions
    By Business Size
    Startup
    ScaleUp
    Enterprise
    By Business Model
    Self-serve
    Sales-driven
    By Geography
    Europe
    Australia
    India
  • Customers
  • Resources
    Learn everything that falls under the umbrella of subscriptions.
    Learning Hub
    Chargebee's in-house team of implementation experts is here to make sure you go live with your Chargebee site at lightning-fast speed.
    Professional Services & Implementation
    Explore the best practices of all things SaaS and Subscription Billing.
    Webinars
    Read our ever-growing stories on SaaS, and get all the growth insights you need.
    Chargebee Blog
    Learn to unlock all revenue secrets to secure hyper-growth for your business. Access free certifications, courses, and expert masterclasses.
    Subscription Academy
    Learn about the possibilities that change brings about and how Chargebee recognizes & celebrates change-makers by being an enabler of change.
    Champions of Change
    A quick overview of Chargebee to help you understand and implement it.
    Chargebee Docs
    Learn what top industry analyst firms are saying about Chargebee.
    Industry Reports
    Gartner Peer Insights helps enterprise end-users make better software decisions. See what enterprises are saying about Chargebee.
    Gartner Peer Reviews
  • Partners
    • Deutsch
    • English
  • Log in
  • Sign Up
  • Get a Demo

PRODUCT

  • Subscription Management
  • Billing Automation
  • Recurring Payments
  • Accounting & Taxes
  • Reporting & Analytics

SOLUTIONS

  • BY ROLE
  • Finance
  • Sales
  • RevOps
  • BY INDUSTRY
  • B2B SaaS
  • eCommerce
  • E-learning
  • Publishing
  • Video & OTT
  • BY STRATEGY
  • Roll Out New Pricing
  • Expand Globally
  • Move Upmarket
  • Shift to Subscriptions
  • BY BUSINESS SIZE
  • Startup
  • ScaleUp
  • Enterprise
  • BY BUSINESS MODEL
  • Self-serve
  • Sales-driven
  • BY GEOGRAPHY
  • Europe
  • Australia
  • India

CHARGEBEE RETENTION

  • Overview
  • Features
  • Retention + Billing
  • Customers
  • Pricing
  • Resources
  • Partners
  • Login
  • Request Callback
  • Login
  • Request Callback
lock lock Created with Sketch. chargebee-logotype copy 2 Created with Sketch. Page 1 Created with Sketch. Page 1 Created with Sketch. Group 11 Created with Sketch. Bitmap Created with Sketch. Retention Logo Created with Figma. Retention Logo Created with Figma. Receivables Logo Created with Figma. Group 20 Created with Sketch. enterprise finance-ops sales-driven self-serve Elearning Group Created with Sketch.

How Chargebee Works
A day in the life of a subscription billing platform.

act of commerce

Two fellow earthlings indulge in an act of commerce.

Promise, hope, and trust are found in the air.
signing up with payment information
The price seems perfect. The customer summons a credit card and duly fills the signup form. And we take it from there.
storing of payment info
The information gets transported to a special vault - a place known for its peace and quiet - and is stored there for future billing.
response from gateway
For processing a payment, the credit card information is sent to a payment gateway, which, in turn, sends out a response.
The response is decoded and translated into human-speak, as we let the customer know about it. The business owner gets a nod too, along with the details of the subscription.
response and subscription details
The response is decoded and translated into human-speak, as we let the customer know about it. The business owner gets a nod too, along with the details of the subscription.
recurring billing loop
The customer continues to enjoy the subscription service while Chargebee manages the recurring billing loop.

Recurring billing loop

next billing cycle
1
The sun sank, a decided number of times. And the next billing cycle, arrives on time. An honest, clear, and beautiful invoice is created with care.
response to customer
3
By the means of an email, the news is shared with the customer. And the business owner gets an update in the invoice logs.
payment approved
2
The vault's door is knocked, and the customer's credit card information is sent to the payment gateway, once again. The payment is pronounced as approved.

Recurring billing loop

deals and discounts
Discounts and coupons are vehicles of happiness. And they're managed within one dashboard.
extend trial
When the customer seeks more time with the app, the business owner can extend the trial, with some generosity and a click.

Lifecycle events. Some recur. Some don't.
Both need attention and care.

upgrade available
When the customer seeks more value, an upgrade is available in the blink of an eye.
change of address
When a customer moves to a new place, a change of address is all but a few seconds away.
dunning retries
Lost revenue. Lost relationships. Cards without funds are cold blooded culprits. Automated retries save the day.
metered billing
If a business's value metric works best when based on usage, simple metered billing is the answer.
refunds easy
A refund request? We communicate with Mr. Banker, and settle things with ease.
happy merchant

SIGN UP FOR FREE

View our Plans & Pricing
Previous Next