Some customers churn because they’re dissatisfied with your service. But Card expiries, gateway issues, lack of payment options and low engagement? You shouldn’t let them get in the way of your customer retention.
Reduce payment related churn with Chargebee’s Dunning Management and Revenue Recovery Suite.
- Intelligent Payment Retries
- Contextual email Notifications
- Backup Payment Method.
Allow customers to temporarily pause their subscriptions and reactivate when they’re ready. Proactively drive subscription extensions and reactivations
- Pause Subscriptions
- Extend Subscriptions
- Reactivate Subscriptions
“Never follow up before it’s due. Never forget to follow up when it’s due”. Don’t let late payments, long approval cycles and unpaid invoices come in the way of improving your collections.
- Advance Invoices
- Net D Payment Terms
- One-click ‘Pay Now’
Chargebee’s homegrown subscription analytics tool - RevenueStory offers a deeper view and breakdown into your subscription churn with 20 KPIs+reports, using the Churn-watch dashboard
- Churn Breakdown reports
- Retention cohorts
- Churn Metrics