The clock is ticking on the FTC's Click-to-Cancel mandate, and smart subscription businesses are turning this challenge into an opportunity by reimagining their cancellation experiences instead of scrambling for quick compliance fixes. With Chargebee Retention's expertise in managing millions of subscription cancellations, this comprehensive checklist shows how to build a cancellation flow that not only meets FTC requirements but also helps retain subscribers. Download it now to stay ahead of the curve.
Implement compliant cancellation flows across your entire subscription ecosystem
Scale subscription systems whatever your peak period is. Get custom Transform cancellation requests into retention opportunitiesSLAs and security.
Get actionable insights from every customer interaction
Direct connection with Chargebee, Stripe, Recharge, and Recurly for immediate deployment across your subscription stack
Deploy personalized offers at scale—from simple pauses to sophisticated downgrades
Turn exit surveys into product and pricing insights that drive retention strategy
Convert cancellation attempts into renewals with targeted, automated save flows
Deploy compliant processes without sacrificing retention opportunities
Access real-time insights on why customers stay or leave
"I spent 45 minutes trying to cancel my subscription. Had to dig through help articles, send multiple emails, and finally call during specific hours just to stop paying. By the time I got through, I was so frustrated I told everyone I know never to sign up. What started as a simple cancellation request turned into a permanent loss of trust."
reduction in voluntary churn*
of cancellation attempts converted to saves*