FTC Click-to-Cancel Compliance Solution for Subscription Businesses

The clock is ticking on the FTC's Click-to-Cancel mandate, and smart subscription businesses are turning this challenge into an opportunity by reimagining their cancellation experiences instead of scrambling for quick compliance fixes. With Chargebee Retention's expertise in managing millions of subscription cancellations, this comprehensive checklist shows how to build a cancellation flow that not only meets FTC requirements but also helps retain subscribers. Download it now to stay ahead of the curve.

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Complete FTC Compliance & Retention Solution

Implement compliant cancellation flows across your entire subscription ecosystem

Scale subscription systems whatever your peak period is. Get custom Transform cancellation requests into retention opportunitiesSLAs and security.

Get actionable insights from every customer interaction

Out-of-Box Subscription Cancellation Management

No-Code Integration

Direct connection with Chargebee, Stripe, Recharge, and Recurly for immediate deployment across your subscription stack

Intelligent Save Flows

Deploy personalized offers at scale—from simple pauses to sophisticated downgrades

Advanced Analytics

Turn exit surveys into product and pricing insights that drive retention strategy

Streamline FTC Compliance Across Your Organization

Revenue Teams

Convert cancellation attempts into renewals with targeted, automated save flows

Operations

Deploy compliant processes without sacrificing retention opportunities

Product

Access real-time insights on why customers stay or leave

The High Cost of
Bad Brand
Perception

"I spent 45 minutes trying to cancel my subscription. Had to dig through help articles, send multiple emails, and finally call during specific hours just to stop paying. By the time I got through, I was so frustrated I told everyone I know never to sign up. What started as a simple cancellation request turned into a permanent loss of trust."

Don't let this be your customer's story. With FTC compliance deadlines approaching, now is the time to transform your cancellation experience.

Proven Subscription Retention
Results

44%

reduction in voluntary churn*

25%

of cancellation attempts converted to saves*

Subscription Management Interface

Frequently asked questions

Businesses must comply with most provisions within 180 days following the November 2024 publication in the Federal Register.

Non-compliant businesses risk significant fines, injunction, and regulatory action. Companies must make cancellation as easy as sign-up or face enforcement.

With Chargebee Retention, most businesses achieve compliance in under 30 days through our no-code integration and ready-to-deploy workflows.

Book an actionable demo to see how leading subscription businesses use Chargebee Retention to stay compliant while keeping more customers.

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