Yohann is a product marketer at Chargebee. With a background as a researcher and teacher, he lives to build understanding by disrupting complexity in any way that he can (in SaaS, these days, for Chargebee’s SaaS Dispatch)
Recovering revenue is a balancing act—a tightrope between collecting a payment and providing a stellar user experience. Here’s how to approach it so you can minimize involuntary churn, and maximize revenue in the process.
Credit card declines can severely damage your bottom line. Apart from telling you how, this post breaks declines and error messages down. It also offers tactics to help minimize declines and recover any revenue that might be lost as a result of them.
Lasting customer relationships sit at the heart of SaaS growth. In an increasingly competitive market, your billing system can be the wild card you never knew you had, helping you deliver the product you’ve poured your heart into all the better.
Behind the question of whether a billing system can help your SaaS business grow is the question of what it means for a SaaS business to grow. This guide tackles both — it creates a model you can use to approach SaaS growth and a 360-degree view of how your billing system fits into it.