Top 5 pricing strategies for your subscription business

| |

Reading time ~ 4 minutes.

Pricing Strategy for your subscription business

Pricing Strategy

Are you ready to take your subscription business to the next level? Are you looking for new way to increase conversions from your website traffic? If so, you have come to the right place. This article outlines five of the most popular and successful pricing strategies that are available for the subscription business world today.

But why are there so many choices? The short answer is that there is not one strategy that is applicable for every customer base. While one subscription option may be a great fit for one company, it will be disastrous for another company. It is important to consider the needs and preferences of your target audience as well as the budget for your business.

1. Get people in the door with a free plan – Freemium Strategy

The freemium model is based on the principle that if you can get customers in the door with a free plan, they will eventually upgrade to a pay plan. ShortStack is one of the prominent example of the freemium model. Typically a subscription business that offers this model does not have a time limit for the free plan but will have some type of limitation on it, like some features are crippled in case of a free version. While it is easy to get customers in the door, it can be expensive to support a large number of free customers – Just a word of caution.

ShortStack Freemium Strategy

ShortStack Freemium Strategy


2. Cater to different factions of your audience – Multiple Edition Strategy

Not every company has a target audience that is looking for the same paid plan. For example, not every small business will send out email campaigns to the same number of subscribers. The multiple edition plan allows a business to create paid options for multiple groups. It is important to design each pay plan with options that are applicable to specific groups. Wistia follows multiple edition strategy which caters to needs of different segments.

Wistia Multiple Edition Strategy

Wistia Multiple Edition Strategy


3. Give customers an incentive to upgrade – Promotional Strategy

This is the most popular strategy among many subscription businesses. Consider offering a free trial or providing the option to try one or two months of a paid service for free. Promotional incentives can be a great method for convincing dissatisfied customers to stick around, for example, give 2 months free if they had an issue with your service or give a $50 credit when there was an outage. WP Engine follows this practice.

WPEngine Promotional Strategy

WPEngine Promotional Strategy


4. Instead of paying up front, users can pay for what they use – Pay as you go Strategy

For certain types of business models, it can be practical to send a bill to customers at the end of the month for the services that they used instead of billing for a single fee up front. A number of cloud computing services, such as Amazon Web Services uses this model.

AWS - Pay as you Go Strategy

AWS – Pay as you Go Strategy


5. Lock in your price point up front but keep other options open – Overage Strategy

This is a model that is being adopted rapidly across subscription businesses.  You lock in the customers to get a base price and then charge the customers for extra usage. This idea is adopted from traditional communication companies. Good example in this model is eFax.

eFax Overage Strategy

eFax Overage Strategy


Keep in mind that none of these strategies have to stand alone to be successful. There are numerous options for mixing and matching components from different strategies as well as creating your own customized pricing for your particular subscription business. It is also important to keep in mind that a strategy is not** set in stone**. If something isn’t working, don’t be afraid to change it.

What other strategies do you think subscription businesses are adopting? Please share using the comments box below.

Author of the post

John Solomon

Marketing Leader / Sales Enabler. Head of India Operations for @Infrascale / @sosonlinebackup.

Hear from a team of curious beings
A team that’s bent on delivering the best stories, lessons, and observations on SaaS, straight into your inbox. Every week.
SaaS Dispatch Team

Subscription Billing Made Easy

Try for free

Recent Blog Posts

Making Product Discovery work
Making Product Discovery Work in Small Teams

Meaningful product insights aren’t magic. One has to cast the net of dedicated research to catch ideas. Ideas in the waiting. Ideas seeking patterns. Learn how to go about it. Read More >

Champion your Customers' Values
How to Champion your Customers' Values

The road to 'badass' customers is paved with a deep grasp of unspoken ambitions, and a series of deeds and deliberations that power their progress. Here's how Help Scout treads it. Read More >

February Releases from Chargebee
Chargebee Product Update - Stripe ACH, Reconciliation, A/R Aging Report and more

Everything we built in February is meant to be a time saver. Check out our product updates in February. Read More >

Subscription billing software that lets startups deliver recurring happiness to customers.
How Chargebee Works