Chargebee's Summer 2022 Product Release is here to help you make your existing customers stay with you, find value in your offerings, and continue paying you.
The Chargebee and HubSpot integration specifically solves the landmine-ridden territory that revenue operations teams affectionately call the quote-to-cash (QTC) process.
When the economy suffers, acquisition-led models develop cracks in their systems. Thankfully, a solid retention game can help you step up to the growth challenge. Learn how.
Exit surveys are antiques. Today’s subscription businesses are equipped with churn deflection funnels that are attentive to their customers’ needs and significantly improve retention. Want to build one for yourself? Dive in!
Wondering if Chargebee Retention is your best bet against customer churn? No way of testing if it really works? That changes now. Chargebee Retention launches its ‘Essentials Plan’ for free!
What does Netflix’s Q2 ’22 subscriber slide teach us about acting late? And how are B2B and B2C retention strategies different, considering that the two have very different purchase drivers?
The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay?
1) Build an Online Funnel and Measure it NY State and California have passed consumer protection laws that make it required for companies who offer online purchase of subscriptions to offer an online cancellation option. In addition, customers, by a strong majority, prefer an online cancellation flow (according to a Chargebee Retention 2021 state of …
Continue reading “6 Best Practices for Optimizing a Deflection Funnel”
There are two kinds of companies – ones that think of retention reactively, and ones that use retention as a means to also fuel their subscription growth rocket. Which company are you? And how can you take your retention game a notch higher? All answers here.
When it comes to customer retention, companies need to shed one-size-fits-all strategies. Chargebee Retention’s reporting capabilities help you maximize your retention experiences by showing you what works for specific audiences.
DTC eCommerce is moving from the traditional sales/market-based metrics to retention-based analysis to understand business profitability. Are you keeping up?
Who should own customer churn? How do businesses typically think about it? And why are some companies getting it wrong? Answers to these and more from business leaders.