Why is my plan/addon description not seen in invoices?

Problem Statement

How do I show the addon description on invoices after updating the price item description? Invoices generated before the update don't show the new description.

Solution

You must enable Show Plan/Addon description in Invoices for each plan and addon. Even if a description is set, it will not appear on invoices until this option is turned on.

Steps to Set It Up

Via UI

1. Go to Product Catalog > Plans or Addons > select the item > edit each price point
2. Enable Show Plan/Addon description in Invoices
3. Click Apply Changes

Via Bulk Operation

1. Go to Settings > Import & Export Data > Choose a bulk operation > Item prices > Update Item prices > Proceed
2. Download the sample CSV
3. Set item_price[show_description_in_invoices] to the desired value (see Update an item price API)
4. Upload the CSV