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How to Run Retry or Redirect Sync in Hubspot Q2C?

Note

Customization cannot be personalized based on the Product Catalog or plans.

Solution

When a record fails or is skipped during Hubspot Sync, you can either run a Retry or a Redirect Sync.

  • Retry Sync: Simply retries the record based on its latest attributes.
  • Redirect Sync: Deletes the sync entry before retrying it based on the latest attributes.

Steps to Follow

Step 1: Navigate to Apps > Hubspot > View Sync Logs.

Step 2: Apply filters and add the respective ID, or directly from the logs, choose the record to run Retry or Redirect Sync.

Expected Outcome

The selected record will either be retried or redirected based on your choice, ensuring the sync completes successfully.

Additional Resources

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