How to Run Retry or Redirect Sync in Hubspot Q2C?
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Solution
When a record fails or is skipped during Hubspot Sync, you can either run a Retry or a Redirect Sync.
- Retry Sync: Simply retries the record based on its latest attributes.
- Redirect Sync: When you redirect sync to a different object, the integration will delete the existing mapping, look for a matching sync target in HubSpot based on your matching criteria, and create a new sync target in HubSpot if no match is found. You can select one or more sync logs and click Redirect Sync even when a log has no HubSpot ID.
Steps to Follow
Step 1: Navigate to Apps > Hubspot > View Sync Logs.
Step 2: Apply filters and add the respective ID, or select one or more records in the sync log and click Retry Sync or Redirect Sync. Redirect Sync is available even when a selected record has no HubSpot ID.
Expected Outcome
The selected record will either be retried or redirected based on your choice, ensuring the sync completes successfully.