How can you resend a failed email?

This article covers

Resending the bulk email notifications for bounced emails

Summary

If you want to resend email notifications in bulk to all the emails that are bounced after making certain changes to their settings, currently it can only be achieved for individual emails.

Solution

Go to logs -> email logs -> select the email that needs to be resent. Click on the forward link

At present, Under logs>> email logs we have an option "resend" as in the below screenshot which can be used to resend email notifications in bulk for the emails that failed, however, the "resend" option becomes disabled when we want to send bulk emails to bounced emails(the reason behind this is bounced emails are mostly bounced due to wrong email ID and in while triggering the bulk emails resend operation we can not define the forward email).

The solution for this use case is, that you have to open each bounced email and resend it by mentioning the forward email

Unfortunately, we don't have an option at the moment to trigger bulk emails for bounced emails.