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Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model Context Protocol)

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ

Subscription Actions on Source Entity

The actions described on this page are intended for subscriptions in the source entity that are continuing for the current term, regardless of their status (e.g., active, future, pause, metered, non-renewing, or cancelled) and which have not been transferred but are still associated with a customer who has been transferred or cloned in the destination entity.

It's important to note that none of the actions detailed on this page are relevant to subscriptions in 'transferred' status.

Transferred status indicates that the subscription & customer have been moved/cloned to another entity. For such subscriptions, no alterations or updates can be made in the source entity.

The following are the column details:

  • Active: Active subscription will be cloned at the time of renewal in the destination entity, resulting in a new invoice being generated for that term in the destination entity.
  • Future: Future subscriptions will be cloned at the start of the subscription in the destination entity, resulting in the generation of a new invoice for that term in the destination entity.
  • Pause: Paused subscription will be cloned in the destination entity at the scheduled resumption date, resulting in the creation of a new invoice for that term in the destination entity.
  • Metered: Metered subscription will be cloned at the time of renewal in the destination entity, resulting in a new invoice being generated for the previous term in the destination entity.
  • Non-renewal & cancelled: For non-renewing & cancelled subscriptions, no further actions will be taken. Subscriptions in these statuses will not be cloned in the destination entity, as they are either scheduled for cancellation in the source entity or have already been cancelled, as indicated by their status.
Actions / StatusActiveFuturePauseMeteredNon RenewalCancelled
Edit SubscriptionNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Create and Send a QuoteNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add One-Time Charges and Quick ChargesNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add ChargeNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Create Quick ChargeNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add CouponNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Request Payment MethodNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Bill Future RenewalsNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Edit Next Billing DateNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Pause SubscriptionNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Cancel SubscriptionNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Delete SubscriptionNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Auto Collection - EditNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
JSON Meta Configured -AddNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add Shipping AddressNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add CardAllowedAllowedAllowedAllowedAllowedAllowed
Add Subscription Invoice NoteNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
CommentsAllowedAllowedAllowedAllowedAllowedAllowed
Add AttachmentsAllowedAllowedAllowedAllowedAllowedAllowed
Reactivate SubscriptionNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Regenerate InvoiceNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Remove Scheduled CancellationNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Edit Scheduled CancellationNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Edit PauseNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Remove Scheduled PauseNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Remove Scheduled ResumptionNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Resume SubscriptionAllowedAllowedAllowedAllowedAllowedAllowed
Cancel Changes ( Scheduled Sub Change)Not AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Edit Start DateNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add Manual DiscountNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Add UsageNot AllowedNot AllowedNot AllowedAllowedNot AllowedNot Allowed
Delete usageNot AllowedNot AllowedNot AllowedAllowedNot AllowedNot Allowed
View Usage DetailsNot AllowedNot AllowedNot AllowedAllowedNot AllowedNot Allowed
Edit Invoicing ScheduleNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Delete Invoicing ScheduleNot AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
View Schedule ( Advance Invoice)Not AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
View schedule - Edit ( Advance Invoice)Not AllowedNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed

Go Back To

  • Managing Actions on Data (Left in the Source Business Entity)
  • Managing Actions on Data (After the Transfer to the Destination Business Entity)

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