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How to charge a card before the next retry after a failed payment?

Summary

In Chargebee, If there is a payment method on file for the customer, you can make use of the 'Collect Now' option available at the invoice level to collect payment from your customers.

Note:

  1. The Collect Now option will not appear if there is no payment method on file.
  2. You can also configure Dunning to let Chargebee automatically retry for payments.

Below is a screenshot for your reference,

Chargebee's Leap UI: Invoices

Using the Collect Now option, you can collect full or partial payment for an invoice.

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