Pricing Model: Hybrid pricing model
Primary Value Metrics: Number of users & AI credits
Freemium Model: Yes, with limited AI access
AI capabilities are available as an add-on for all paid plans
500 monthly AI credits per seat included for free
Additional AI usage: $6 per seat per month for 3,500 credits
Customers can purchase extra AI credits as an add-on
Hybrid pricing model allows organizations to scale AI adoption based on both user count and consumption needs
By offering AI as a usage-based add-on while providing free baseline credits, Airtable ensures accessibility while monetizing power users who require more AI-driven automation.Access to full AI suite and removal of usage restrictions drives conversions to paid tiers