Pricing Model: Credit-based pricing
Primary Value Metrics: Number of credits, AI minutes used
Freemium: Yes, with limited credits for core features
Add-ons: Available for additional credits and premium features
Discount Strategy: Offers discounts on annual subscriptions
Eleven Labs AI (Conversation AI, Audio Generation) is available across plans, with limited credits in the free tier and higher credits in premium plans
Usage-based credit system for core features, allowing users to scale based on actual usage; premium features like multi-speaker projects, high-quality audio, and professional voice cloning are locked behind higher-tier plans
Eleven Labs uses a usage-based credit system to align AI feature costs with actual usage, ensuring scalability for creators and enterprises. Premium features are strategically locked behind higher-tier plans to incentivize upgrades, while the credit rollover policy adds flexibility and increases perceived value. This system also makes it easier for users to scale up as their AI usage increases.