Fireflies uses a per-user subscription model with freemium, annual discounts, and AI features available on a credit-based system.
- Category
AI-Powered Meeting Assistant - Employees
100+ - Business Model
Product-Led Growth (PLG) - Target Market
SMB, Enterprise
Pricing Model: Pay-per-unit
Primary Value Metric: Number of users
Add-ons: Additional credits can be purchased on demand
Discount Strategy: 40% discount on annual subscriptions to incentivize long-term commitment
Core Pricing Structure
AI features operate on a credit basis, with consumption determining access
Once AI credits are exhausted, users must purchase additional credits as a separate add-on
If users run out of credits before the next cycle, Fireflies automatically upgrades their credit allocation to prevent service interruptions
AI credits are charged on a monthly basis, with no option for a one-time payment; unused credits do not roll over and expire at the end of the billing cycle
By implementing a credit-based AI pricing model with automatic renewals and top-ups, Fireflies balances accessibility with revenue maximization while ensuring uninterrupted service for active users.