Pricing Model: Pay-per-unit
Primary Value Metric: Number of users
Freemium: Yes, with core features and usage limitations (e.g., guest invites, sync limits, file uploads, and page history)
AI features are available as an add-on, separate from core plans
AI is charged per user rather than being included in base plans
AI capabilities are exclusive to paying users, encouraging adoption among teams
By keeping the core product freemium while monetizing AI as a premium add-on, Notion ensures a steady expansion path. The per-user AI pricing encourages wider adoption across teams while keeping AI costs controlled and predictable.