Flat‑fee subscription with a usage‑based credit system
Primary Value Metrics: Number of AI credits consumed
Freemium: Yes, with limited monthly credits for evaluation
Add-ons: Extra AI credits are available on all paid tiers and additional storage is purchasable as a separate add‑on
Freemium access with a small credit allowance; paid plans to unlock larger monthly credit pools
Usage‑based credits drive core revenue—once included credits are exhausted, teams purchase top‑up credit packs; storage add‑ons support data‑heavy workloads
By combining free entry‑level credits with scalable top‑up packs and storage, Relevance AI hooks users early in their AI journey while creating clear upsell paths as projects grow.