Pricing Model: Per-user subscription
Primary Value Metrics: Number of users
Freemium: Yes, with limited boards, cards, and capabilities
Trial Offering: 30-day free trial for premium plans
Discount Strategy: Offers discounts for nonprofit organizations and educational institutions
Atlassian Intelligence is available in higher-tier Trello plans
AI is bundled into premium plans, not sold as a separate add-on
AI enhances productivity through automation, summaries, and smart suggestions—acting as a key upgrade driver for users seeking more advanced functionality
Trello leverages Atlassian Intelligence as a bundled feature in premium plans, using AI to increase value perception and nudge users toward higher tiers through enhanced automation and collaboration tools.