The billing platform behind Freshdesk's growth from 500 to 80,000 customers worldwide.
B2B businesses combine flat-rate with usage pricing, run self-serve alongside sales-led motions and manage contract structures that change deal by deal. Most billing systems weren't built for that. Chargebee was. When your business evolves, you change how you go to market or how you price. You don't rebuild billing.
Chargebee handles the full subscription lifecycle, from the moment a deal closes to the moment revenue is recognized.
Step 01
Build your pricing structure once across flat-rate, per-seat, usage-based, tiered, prepaid or hybrid models and apply it consistently across self-serve and sales-led customer journeys without duplicating catalog logic.
Step 02
Collect payments across 40+ gateways and 100+ currencies, with support for cards, ACH, SEPA, digital wallets and wire transfer.
Step 03
Recurring billing, contract invoices, proration and co-term adjustments run without manual intervention. When payments fail, configurable retry logic and automated customer notifications handle recovery before it requires manual follow-up.
Step 04
Upgrades, downgrades, renewals and cancellations update billing automatically and sync to your CRM and accounting systems, so Finance and RevOps work from the same subscription data.
Most B2B companies run both product-led and sales-led motions. The problem is that they tend to evolve independently. Self-serve customers exist outside the CRM. Enterprise contracts carry custom terms the billing system doesn't know about. When a self-serve customer converts to an enterprise deal, reconciling the commercial history becomes a manual project. Finance ends up manually connecting motions that were never set up to share data.
Chargebee runs both motions on a single billing foundation. One product catalog and one customer record across Finance, RevOps and Sales, regardless of how a customer entered. Conversions, expansions and renewals stay coherent because they're all operating against the same commercial model.
Most B2B companies run both product-led and sales-led motions. The problem is that they tend to evolve independently. Self-serve customers exist outside the CRM. Enterprise contracts carry custom terms the billing system doesn't know about. When a self-serve customer converts to an enterprise deal, reconciling the commercial history becomes a manual project. Finance ends up manually connecting motions that were never set up to share data.
Chargebee runs both motions on a single billing foundation. One product catalog and one customer record across Finance, RevOps and Sales, regardless of how a customer entered. Conversions, expansions and renewals stay coherent because they all operate against the same commercial model.
Explore Chargebee BillingEvery pricing model change creates a downstream problem for finance. A new usage component means revenue that accrues differently. A prepaid commitment means deferred revenue that has to be tracked against consumption. A credit-based model means revenue that can only be recognized when credits are drawn down. When those models coexist on the same customer account, manual recognition processes break under the weight of the exceptions.
Chargebee RevRec automates recognition across all of them. Multi-period subscription schedules, usage accruals, deferred revenue waterfall reporting and audit-ready exports are generated from the same data that drives billing, without a separate recognition workflow or a data team.
See Chargebee RevRecYour sales team is committing to custom pricing, multi-year terms and co-term adjustments. If billing can't execute on those commitments without manual intervention, every deal creates downstream exceptions in finance, delays in onboarding and revenue that takes longer to collect than it should.
Chargebee CPQ connects quoting and billing in a single workflow. When a contract closes in Salesforce, Chargebee generates an accurate invoice automatically with the right amounts, the right schedule and the right terms.
Explore Chargebee CPQEnterprise deals come with requirements your current billing system may not have anticipated: multi-entity invoicing, custom payment schedules, procurement-driven contract structures and security questionnaires asking for SOC 2 reports. Entering new markets adds tax compliance, local payment methods and currency handling on top.
Chargebee covers all of it. Multi-entity billing, custom invoice schedules, 100+ currencies, SOC 1 & SOC 2 Type II, PCI-DSS Level 1 and GDPR readiness are included without the 6-18 month implementation timelines or ongoing professional services costs of legacy enterprise billing systems.
Talk to an Enterprise SpecialistFor businesses with a self-serve or product-led motion, failed card payments are a direct hit to recurring revenue. Most failures are recoverable, but the window is short and manual follow-up doesn't scale across a large subscriber base.
Chargebee Receivables handles it automatically: configurable retry schedules, failure-reason-aware routing, automated customer notifications and escalation workflows. Finance teams get real-time dashboards for failure rates, recovery rates and revenue at risk.
Pricing models change. GTM motions evolve. Contract structures get more complex as the business moves upmarket. A billing system built for a single model, motion or contract type becomes a constraint the moment any of those things shift.
Chargebee handles that range: hybrid pricing, hybrid GTM, proration across model types and revenue recognition that stays accurate as the mix changes. The same system that handles a self-serve monthly subscription handles a multi-year enterprise contract with usage components and a custom invoice schedule.
When Zapier shifted to a subscription-plus-pay-as-you-go model to support agentic AI usage, they reconfigured pricing in Chargebee without tying up engineering. Most Chargebee implementations go live in weeks, not the months required by legacy enterprise billing systems.
B2B subscription billing software automates recurring invoicing, contract billing, payment collection and revenue recognition for software and SaaS businesses selling to other businesses. Unlike B2C billing, B2B billing must handle annual contracts, net payment terms, co-term adjustments, multi-entity consolidation, ERP/CRM integration and GAAP-compliant revenue recognition under ASC 606 and IFRS 15.
Yes. Chargebee automates revenue recognition in compliance with ASC 606 and IFRS 15. It generates revenue schedules for multi-period subscriptions, tracks deferred revenue, produces waterfall reports and exports audit-ready financials for close and compliance without requiring a dedicated data team or manual spreadsheets.
Yes. Chargebee offers native integrations with Salesforce CRM for quote-to-cash automation and NetSuite ERP for financial consolidation. Additional integrations include SAP, QuickBooks, Xero, HubSpot and 60+ other platforms, plus 30+ payment gateways. Data syncs bi-directionally in real time. Most integrations are configured in hours using pre-built connectors with no custom code required.
Chargebee connects your CRM, CPQ and billing in a single quote-to-cash workflow. When a deal closes in Salesforce, Chargebee generates a contract-accurate invoice automatically, eliminating manual re-entry, reducing billing errors and accelerating time-to-revenue. The platform supports custom contract terms, co-term billing and multi-year deal structures.
Yes. Chargebee supports contract billing with custom invoice schedules, net payment terms and co-term adjustments for mid-cycle seat additions. Multi-entity billing allows parent organizations to consolidate billing across subsidiaries with separate invoice lines and unified financial reporting.
Chargebee supports every pricing model common in B2B SaaS: flat-rate subscriptions, per-seat pricing, usage-based billing, tiered pricing, volume pricing with overages, annual contracts with monthly invoicing and hybrid models that combine multiple structures. The platform covers 480+ billing scenarios. Pricing changes, including grandfathering existing customers, can be made without a development sprint.
Chargebee's dunning engine automatically retries failed payments using configurable schedules and failure-reason-aware routing. Automated email sequences notify customers of payment issues. Escalation workflows can pause access or flag accounts for manual follow-up. Finance teams get dashboards showing failure rates, recovery rates and revenue at risk without manual intervention.
Chargebee tracks MRR, ARR, NRR, LTV, churn rate, expansion revenue and contraction revenue in real time. Finance teams can generate deferred revenue waterfalls, cohort analysis and revenue recognition schedules directly from the platform with audit-ready exports on demand.
Yes. Chargebee scales from early-stage SaaS startups through to publicly listed software companies. For enterprise B2B, the platform supports multi-entity billing, custom invoice schedules, SOC 1 and SOC 2 Type II compliance, PCI-DSS Level 1 certification, GDPR readiness, 99.9% uptime SLA and Gartner Magic Quadrant recognition. Implementation typically takes weeks rather than the months required by legacy enterprise billing systems.
Run self-serve and sales-led motions, hybrid pricing and enterprise contracts on one foundation. Start free or talk to our team about your billing model.
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