When we think of eCommerce revenue growth, we often gravitate toward tactics and strategies for attracting new customers, optimizing the shopping experience, and expanding our reach. But this isn’t the only way to deliver revenue growth (and it may not even be the most effective). In eCommerce, customer retention is just as critical as new …
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It’s a great time to be in the subscription box business. Subscription boxes have been on the rise for years, and the COVID-19 pandemic has given them a massive boost. 20% of US consumers subscribed to a box during the pandemic just to have these products available without going to a store. And it’s not …
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By 2025, it’s estimated that eCommerce will make up 24.5% of all retail shopping worldwide. This includes everything from B2B to B2C retail sales. To be competitive in the eCommerce space, the platform you use needs to be adaptive. You have to be able to change things as you see fit and not be tied …
Continue reading “12 Best Headless eCommerce Platforms in 2022”
Subscription boxes are nothing new, but they’re enjoying more success than ever, thanks to a consumer base that values convenience and price above all. The subscription box market is enjoying rapid growth propelled, in part, by the pandemic, which shuttered shops and drove shoppers to the internet. Consumers want a frictionless shopping experience, which means …
Continue reading “Subscription Box Industry Trends and Opportunities for Businesses”
Customer churn is a frequent issue eCommerce businesses face. When you’re trying to build a customer base that delivers recurring revenue, you want to ensure that your eCommerce churn rate is as low as possible. Churn occurs when customers take their business elsewhere. This is true for both online stores and eCommerce stores that sell …
Continue reading “What Is eCommerce Churn and How to Calculate it?”