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  1. Billing
  3. Subscriptions
  5. Articles and FAQ
  6. Pause Subscriptions
  1. Billing
  3. Subscriptions
  5. Articles and FAQ
  6. Pause Subscriptions

Can I cancel a paused subscription?

Problem Statement

You want to cancel a paused subscription.

Related Scenarios

  • Cancel a paused subscription immediately
  • Cancel a paused subscription at the end of the term

Solution

A paused subscription can be canceled. However, it can only be canceled immediately. You cannot schedule a cancellation (end of term or specific date) for paused subscriptions.

Additional Information

  • To resume a paused subscription, see Resume a subscription.
  • If you have chargeback automation enabled and cancel paused subscriptions for chargeback cases, see Chargeback.

Related Articles

How can we pause a subscription?

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